Delivery Driver Security Officer
Resume:
THADDAUES WALKER
*** ******* ***, ***** ****, GA 30180
**********@*****.***
Dynamic, motivated, and dependable professional with a proven track record of excellent customer service and a passion for building client relationships and exceeding expectations. Offering over ten years of service to reach company goals and increase productivity.
Empire Distributors Atlanta, GA
Delivery Driver November 2020 to Present
Deliver beer, wine, liquor, and other items to customers; coordinate and plan delivery route to make sure items are delivered on time and efficiently.
Conduct inventory and review contents of the truck to account for overages and shortages; inspect loads and ensure proper packing to reduce damage of the product and truck.
Collects and coordinates payments from customers; completes and returns paperwork in a timely manner.
Quickly resolve any inaccuracies or discrepancies; coordinate customer comments and service issues with management for resolution.
Provide preventative maintenance and safety checks on the vehicle by conducting DOT regulated pre-trip and post-trip inspections.
Knowledgeable of all products, answer customer questions and inquiries as needed; provide excellent customer service and courteous deliveries of orders.
Morrison Bros. Concord, NC
Delivery Driver March 2020 – November 2020
Checked inventory prior to loading the truck to confirm orders are accurately filled, verified quantities and quality of materials; quickly resolved any inaccuracies or discrepancies.
Provided excellent customer service by making prompt and courteous deliveries of orders; made pick-ups as needed.
Conducted onsite inspections to safely unload deliveries.
Knew all product materials, answered customer questions and inquiries as needed; completed and returned paperwork in a timely manner.
Ryder System, Inc. Charlotte, NC
Service and Maintenance Technician May 2019 – February 2020
Conducted maintenance inspections on eighteen-wheel tractor-trailers looking specifically for electrical problems and leaks; completed general brake, lube, and tire repairs.
Completed diagnostic tests to determine functionality problems, prepared reports and escalated to mechanics as needed.
Provided excellent customer service by meeting with drivers to better understand their concerns, identified issues, and resolved problems.
In diesel shop performed daily maintenance on machinery and serviced as needed; picked up and assembled mechanical components according to specifications; maintained repair and maintenance records.
Monitored inventory and ordered new parts, as necessary.
Atrium Health Charlotte, NC
Law Enforcement Security November 2018 – May 2019
Enforced hospital policies and procedures, aided team members, patients, and visitors.
Patrolled and secured the property and parking lot; monitored surveillance equipment, inspected equipment, and completed maintenance to ensure operation; inspected building and access points; permitted entry.
Documented observations, hazards and incidents and performed follow-up corrective action.
Allied Universal Charlotte, NC
Armed Certified Security Officer May 2018 – November 2018
Patrolled and secured the property; monitored surveillance equipment, inspected equipment, and completed maintenance to ensure operation; inspected buildings and access points; permitted entry.
Enforced company policies; reported irregularities to prevent losses and damage; restrained trespassers; sounded alarms as needed.
Completed reports by recording observations, information, occurrences, and surveillance activities; interviewed witnesses.
United American Security Charlotte, NC
Unarmed Security Officer November 2017 – March 2018
Patrolled and secured the property; monitored surveillance equipment, inspected equipment, and completed maintenance to ensure operation; inspected buildings and access points; permitted entry.
Enforced company policies; reported irregularities to prevent losses and damage; restrained trespassers; sounded alarms as needed.
Completed reports by recording observations, information, occurrences, and surveillance activities; interviewed witnesses.
Auto Nation Toyota / Dodge / Hyundai Atlanta, GA
Automotive Technician / Sales & Lot Manager March 2012 – October 2016
Performed vehicle repair and/or maintenance outlined on repair orders in accordance with dealership and factory standards; diagnosed cause of malfunctions; communicated with parts department and service advisors regularly to manage production; documented all work performed on each vehicle.
Interacted with hundreds of customers online, over the phone and in person to guide their vehicle purchase; responded to leads quickly, answered questions, and provided information striving to exceed expectations.
Built up own clientele; negotiated terms of sale and expectations to close the deal.
Managed all vehicle inventory on a weekly basis to determine sales and need to restock; kept the lot neat and orderly; maintained vehicle inventory appearance and performance.
Hinds Community College Raymond, MS
(40 Credits towards an Associate of Business Administration degree) 2001 – 2003
GPA: 3.4
Mississippi Medical Center School of Nursing Jackson, MS
Surgical Support Technician & Patient Care Technician Certificate 2002
Proficient in Microsoft Outlook and Word
CDL Class BP
PROFESSIONAL SUMMARY
PROFESSIONAL EXPERIENCE
EDUCATION
SKILLS & LICENSURE
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