COVER LETTER
SONIA GONZALES
*************@*****.***
Dear hiring Management
Dear Hiring Manager,
I'm applying for a customer service and collection position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience.
Please find my resume attached.
I can be reached at the number above or at my email address. Sincerely,
Sonia Gonzales
SONIA GONZALES
SONIA GONZALES
2098 Clancy st
Las Vegas NV, 8956
*************@*****.***
Mobile : 725-***-****
OBJECTIVE
I am a consistent, hardworking, highly motivated person. I enjoy working with the public. I feel that I am a friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. I am also looking to establish long term employment in a friendly environment. ACADEMIC DETAILS
Degree/Course Institution Year of Passing Percentage / Grade ADULT EDUCATION Desert Rose Adult High School 1992 3.9 WORK EXPERIENCE
Organization Designation Duration
Collection and customer service Debt Collection Agency Burt and Associates Jul 2011 - Jul 2013
Allied collection agency Customers service and
business administration Jul 2015 - Jul 2017
Spankys mobile tattoos Management Jul 2017 - till date Roles
• Monitor accounts on a daily basis.
Identify outstanding account receivables.
Investigate historical data for debts and bills.
Take actions in order to encourage timely payments. Process payments and refunds.
Resolve billing issues.
Resolve customer credit issues.
• Allied Collection Services, Inc Monitor accounts on a daily basis. Identify outstanding account receivables.
Investigate historical data for debts and bills.
Take actions in order to encourage timely payments. Process payments and refunds.
Resolve billing issues.
Resolve customer credit issues.
• management and operations of employees send them out to tattoo jobs.send receipt to customers make sure the customer is happy with the product we serve
FIELD OF INTEREST
• Customers services
• Collection's
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SKILLS
• Bilingual
• Spanish
• English
• Phone
• Collection's
STRENGTH
• Customers services
• Collection
HOBBIES
• Relaxing
• Reading
REFERENCE
Rodney Perez
Friend and co worker
Spankys mobile tattoos
**************@*****.***
Paris Rodriguez
Friends
Customers services
Rita vazques
Friend
Self employed care giver
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DECLARATION
I hereby declare that the above furnished information is authentic to the best of my knowledge. gbgb
Date : 07-06-2020
(SONIA GONZALES )