Auto Parts Customer Service
Resume:
Ellen M Fowler
Lake City, FLA 32024
***********@*********.***
Objective
To obtain a position with a company that will utilize my skills and knowledge to challenge my profession growth.
08/2020-03/2022 Rountree Moore Kia Lake City,Fla
Receptionist
Answering phones, connecting to correct departments
Greet customers and assist with their needs
Handle all money, creditt cards, and check transactions
Deposit all funds including safe deposits
Entering payments into system and print out customer receipts with correct information
10/2019-06/2020 Island Stores [S&S] Stores Lake City,Fla
Cashier/Customer Service
Register duties, count money and make correct change
Open and close registers, do daily paperwork at opening and closing
Open and close store, key holder
Do daily bank deposits
Housekeeping, stock shelves, check for out of date merchandise, front and face store
Customer service including Lotto and gas pumps
02/2016-08/2017 Owens and Minor Gainesville,Fla
Warehouse Coordinator
Fulfill medical supplies orders using handheld and voice activated systems
Keep inventory straight
Housekeeping
Stock shelves and made sure items are in the correct location
Pulling the correct items and amounts correctly
Pack items to get ready to ship
08/2012-04/2017 McKesson Sacramento,Ca
Merchandiser Representative
New plan-o-gram installion and layout stores
New and remodel stores as well as conversions
Ability to read and implement plan-o-grams
Detailed work and results oriented with attention to details
Multiple tasks and can work independently
Communicate and understand the customers needs and wants
Rotate stock as well as looking for out of dates
Housekeeping, schedules monthly visits
06/2002-07/2012 Spar Marketing Rochester,MI
Merchandise Rep/Quality Control Manager
Supervise and train new reps
New plan-o-grams installion and layout stores
New and remodel stores as well as conversions
Ability to read and implement plan-o-grams
Audits,merchandise returns,stock, and housekeeping
Cut-ins to introduce new items to product line
Maintain store shelf inventory and standards
Rotate product as well as checking for out of dates
Detailed work and oriented with attention
Can do multiple tasks and work independently
Department, Convenience and Grocery Stores sets and or resets
McKesson took over Spar in 08/2012
01/2001-06/2002 Garden Ridge Sunrise, Fla
Payroll Coorinator
Maintain and input employees schedules
Conduct interviews, new employee orientation and training
Responsible for maintaing employees files
Input and transmittal of employees payroll through ADP
Cashier, customer service and cash office
03/2000-01/2001 Service Advantage Hollywood,Fla
Merchandise Representative
Stock and maintain checkouts within the Kmart stores
Install new displays and layouts as per vendor instructions
New plan-o-gram installations
Department, Convenience and Grocery stores sets and or resets
06/1995-11/1998 Sam’s Club Sunrise, Fla
UPC Clerk/Front End Manager
Responible for interity of sales and customer service
Review and maintain audits
Responible for shrink control
Cashier and customer service training
06/1990-06/1995 Discount Auto Parts Deerfield Beach, Fla
Store Manager
Responsible for inventory, stocking,and receiving inventory
Maintained profit and loss statement
Responsible for daily store operations
Hiring and training new associates
Verify daily deposits and sales
Install and maintain store plan-o-grams
Maintain inventory levels
Customer service including computers and parts counter
Testing of customers car parts
08/1974-11/1982 Kmart Stores Davie,Fla
Department Manager
Maintain records for accounts payable
Responsible for daily store operations
Maintain profit and loss statement
Resposible for distribution of inventory upon arrival
Ordering of merchandise for store inventory levels
Managed and supervised staff of associates and department supervisors
Maintain service invoices from service department
Education
Brandon High School, Class of 1975, Brandon, Fla
Honors and Awards
Employee of the month, twice for shrink control at Sam’s Club
Store of the month eleven out of twelve times for no cash shortages,
Discount Auto Parts
Associate of the month, seven times, Discount Auto Parts
Third place Merchandising Math, Brandon High School
ADP Certificate, PC Payroll for Windows 3/29/2001
ADP Certificate, Report Smith I, 04/04/2001
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