Customer Service Social Worker
Resume:
Yusuf Kargbo
* ***** **** ********* ********, Freetown.
Mobile No. +23278159317Email; *************@*****.***
PROFILE
I am a Sierra Leonean born on 9th December 1994 and graduate from the University of Sierra Leone (Fourah Bay College) with Diploma in Peace and Conflicts Studies and a Bachelor Degree in History/Sociology.
JOB APPLIED FOR, POSITION, PREFERRED JOB andPERSONAL STATEMENT.
After an experience within my department and role in the History/Sociology and Peace and Conflict Studies, I am looking to new opportunity, either as an Administrator known for providing information to clients, overseeing and implementing variousprograms for organizations.
WORK EXPERIENCE
Internship at National Commission for Democracy( 2016)
Responsibilities/Duties
Educate and encourage the public to defend the constitution at all times against all forms of abuse and violation.
Create and sustain within society public awareness of the principles and objective of the constitution of Sierra Leone 1991 as the fundamental law of the people of Sierra Leone.
Formulate for the consideration of Government, implement and oversee programmes intended to inculcate in the citizenry of Sierra Leone an awareness of their civic responsibilities.
Social Worker(Data Officer) at Community Initiative Programme (2018)
Responsibilities/Duties
Monitor data processes and work with the overall project team to maintain data integrity and reconcile data discrepancies.
Develop improvements in tools and/or processes to support information governance.
Enumerator/ Mapping Officer at Statistics SL(2021)
Responsibilities/Duties
To update base maps and delineated Enumeration Areas, produce census field maps EA/Supervision Area, geographic frame for control of the December 2020 MTPHC enumeration and construction of efficient sampling frame for other statistical sample enquiries by end 2020
To procure and use tablets for the data collection and
To update existing data collected in the 2015 PHC to monitor national development programme and sustainable development goals.
Human Resource Manager at WE CAN HELP SL LTD(2021)
Responsibilities/Duties
Recruit and hire new employee
Manage training and development
Manage and improve communication
Handle conflicts,disciplinary actions and termination
EDUCATIONAL BACKGROUND
(2016-2019) Fourah Bay College (USL) - Bachelor’s Degree in History/Sociology
(2014-2016) Fourah Bay College (USL) - Diploma in Peace and Conflict Studies
(2010-2014) Albert Academy Senior Secondary School - West Africa Senior Secondary School Certificate (WASSCE)
(2006-2009) Saint Anthony Junior Secondary School - Basic Education Certificate Examination (BECE)
(1999-2005) Buxton Boys Primary School - National Primary School Certificate (NPSE)
KEY COMPETENCE
I believe in teamwork, a very hardworking gentle man, responsible, commitment to career, commercial awareness, accountability, transparency, accuracy, leadership ability in working in high pressure, trust-worthiness and ethic.
SKILLS
Communication skills; to listening, friendliness and open minded.
Customer Service Skills; Self-control, positive attitude and assertiveness.
Leadership Skills; Motivation, creativity and feed-back.
Familiar with various software package including MS Word and Excel.
REFEREES
Mr. David Gbla
Programme Manager
Community Initiative Programme
Mr. Peter Beckley
Spokesman
Strategic Communication Unit (MIC)
Contact this candidate