Call Center Customer Service
Resume:
Lydia
Brajevich
*********@*****.***
Holiday, Florida
Experience Urgent Care Receptionist
BayCare Urgent Care • 6909 West Waters Ave Tampa,fl 33634 10/2014 - Present
Respond to customer inquiries quickly via phone, email, or in-person Greet all customers with a warm, friendly welcome
Perform opening and closing duties
Troubleshoot and fix office equiptment, including copy machine and phone system Follow up on customer inquiries quickly and efficiently Balance teller drawer at the end of each shift
Maintain safe, fun working environment
Secured and locked sensitive financial material, such as cash and money orders to prevent theft and minimize risk
Answer basic questions from customers in a clear, friendly manner Collect payments and handle petty cash
Document and quickly resolve all customer satisfaction issues Schedule [how many] appointments daily
Answer phones and make outbound calls as needed
Skills
Education
Academics
Roosevelt High School • Yonkers, NY
06/1981
Languages
Customer service Microsoft word
Customer care Microsoft office
Excel Call center
English
Contact this candidate