MARCUS VAUSE
Multi-Unit Operations Manager
******.*****@*****.***
linkedin.com/in/marcus-vause-48365058
Pennsville, NJ 08070
SUMMARY
An experienced business manager who has led organizations through change and challenge to profitable growth. Leader dedicated to managing multiple organizations and projects flawlessly. Ability to interface effectively with high-profile business clients, manufacturers, distributors, vendors and media. Strong leadership competencies; consistently on product vision, strategy and road mapping.
SKILLS
Leadership & Team Building, Customer-Focused Service, Brand Building / Development, Product R&D, Critical Analysis & Problem Resolution, Procurement, Negotiations, Marketing / Visual Communication
EXPERIENCES
Operations Manager
Successfully led multiple reports while planning, directing and coordinating daily operations.
District Operations Manager - Primo Water North America, Newark / Bridgeville, DE, 5/2022 – 1/2023
• Created positive environments in both locations with measurable outcomes.
• Led and motivated two teams of 12 Route Sales Representatives covering Delaware.
• Improved safety-first culture through daily communication and accountability.
• Maintained budgets through P&L insights.
General Manager - Cape Island Foods, Cape May, NJ, 8/2014 – 2/2022
Consisting of five separate specialty food concepts with six retail locations, four food production facilities, ecommerce and wholesale, CIF gained tremendous traction from the ability to produce proprietary products and an unmatched level of standards.
• Lead role in development team concepting and executing the opening of five separate retail concepts and four production facilities.
• Hired and developed eight direct reports in Retail, Production, Procurement and Fulfillment. Each of who led 4-25 employees.
• Consistently exceeded sales goals with double digits YOY finishing 2021 with a 28% increase and a seven-year increase of 325%, 800k / 2014 to 3.4m / 2021.
• Facilitated and oversaw negotiations with suppliers and distributors to secure supply chains and pricing for increased margins.
• Lead team in new revenue stream creation; wholesale division and Ecommerce division both continue to increase double digits YOY.
• Oversaw development of 115 products with average margin percentage of 68%. All still in market.
• Established marketing direction and creative; Generating campaigns for each concept along with family branding. Print, Digital, DM, Outdoor, Festival creation and Character creation.
CULINARY
Executive Chef
• The Brasserie, Tulsa, OK, 2010 – 2014
• Mershon Catering, Tulsa, OK 2007 – 2010
• F&M Bank & Trust, Tulsa, OK 2002 – 2007
• Effectively lead multi-unit teams to increased profits YOY.
• Negotiated with vendors to source desired ingredients while maintaining 25-28% food costs.
• Collaborated with ranchers and farmers to produce ingredients to be harvested at the appropriate times of the year.
• Managed and developed kitchen staffs of 7-50. Bringing them up through the ranks from Prep Cooks and dishwashers to Sous
Chefs and Chefs de Cuisines all the while maintaining 10-15% labor cost.
• Lead / facilitated menu creations with Sous Chefs and Comis.
• Organized and led catering functions from 10 – 2000 people on and off site.
MARKETING / VISUAL COMMUNICATION
Art Direction
• Fireant Marketing, Tulsa, OK, 1999 – 2002
• Littlefield Communications, Tulsa, OK, 1994 - 1998
• Communication Graphics, Tulsa, OK, 1992 - 1994
EDUCATION
Associates Degree, Graphic Design
Platt College, Tulsa, OK 1990 - 1992