Grocery Stocker Customer Service

FELICIA NAVARRO

**** *****, ********, *****, *****, US • 210-***-**** • **************@*****.***

Self-motivated and organized, with expertise in all aspects of facility cleaning. Bathroom and kitchen maintenance is a strong suit, as is providing high-quality hotel and motel services. Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of whatever comes my way and.

Motivated to learn, grow and excel in any job.

Professional with a positive attitude who is available to work a variety of hours. Available to work nights, weekends, and holidays.

Reliable and dedicated, with the ability to stand for long periods of time and effortlessly lift 50 pounds. Excellent work ethic and dedication to excellence. Excellent organizational and attention to detail skills. Talented Painter experienced in residential and commercial painting, from applying paints, solvents and sealants to performing minor maintenance and repairs. Over 4+ years working with established painting company. Painter with a keen eye for detail and a methodical approach. I am available to work any shift.

Wall repair expert with advanced spackling and caulking skills. Painter who is committed to completing residential and commercial painting projects on time. Motivated Painter driven to provide high-quality work. Adept at working quickly without sacrificing results. Ready to bring my experience to new position with long-term potential.

Cleaning techniques

Team management

Communications

Project organization

Vacuuming

Window cleaning

Problem resolution

Organization

Mopping and sweeping

Supervision

Ceiling fans

Customer service

Cleaning bathrooms

Sorting and washing laundry

Residential cleaning

Labor relations

Painting

Wall and surface repair

Blast and paint equipment servicing

Friendly and hardworking

Forklift

Team Player

Hand and power tools

Industrial and commercial painting experience

High school diploma

Flexible work schedule

Maintenance Work

Plumbing

Sprayer use

Labor

High School - 2007

Menard High School - Menard, TX

Professional Summary

Skills

Education

Housekeeping Houseman - May, 2021 to February, 2023 Worldmark by Wyndham - Ingram, TX

Operated power equipment tools such as backpack vacuums for up to 8-10 hours per shift. Used a wheeled cart to transport linens, towels, toiletries, and cleaning supplies for maximum efficiency. Created and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows, and dusting. Quickly responded to patron requests for linens and inventory. Completed laundry services, including hand-washing and dry cleaning, with special attention to care instructions. Stripped and refinished them to keep the condition and appearance of hard surface floors in good shape. Disposed of trash and recyclables every day to avoid waste buildup. Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition. Managed the hotel's laundry workflow so that guest laundry requests could be fulfilled when needed Deep cleaned carpets and tile twice a year.

Painter - April, 2010 to April, 2014

Florez’s Painting - Menard, TX

Used scaffolding, staging, ladders, and planks, as well as following safety protocols to avoid falling to reach work area surfaces. Used a motorized power washer to clean the exteriors of buildings. Cleaned, smoothed, and primed trim, walls, and ceilings in preparation for painting using proper tools. Cleaned and properly stored all equipment and supplies, as well as removing trash and debris from work areas at the end of each workday. Used sandpaper, tape, and other materials to prepare surfaces and surrounding areas for painting. Pledged to deliver high-quality work at reasonable prices. Worked a flexible schedule that included some holidays and weekends depending on the changing needs of each project. Caulked the building's joints and seams with exterior caulking. Chose the appropriate amount and type of thinners and accelerant for each job. Indoor areas such as hallways, bathrooms, and lobbies were painted by me. Taped around the windows and fixtures prior to painting the walls. Used drop cloths to protect all surfaces from damage and spills before and during painting. Repaired wall flaws such as holes and scrapes.

Used brushes, spray guns, and paint rollers to paint the surfaces. Used traditional and sprayer methods to apply primer, paints, varnishes, and lacquers to walls and surfaces. Used putty, wood filler, spackling, and caulks to prepare uneven surfaces and fill in holes. Cleaned exterior of buildings using motorized power washer. Used power sprayers and hand tools to prepare and paint large areas in a safe manner. Grocery Stocker Cashier - March, 2012 to February, 2014 Super s Foods - Brady, TX

Assisted customers in completing their purchases by moving heavy items, collecting payments, and bagging purchases. Kept the aisles clear and clean to avoid accidents and make it easier for others to pass by while restocking. Was in charge of replacing damaged or missing products in a timely and efficient manner. Used forklift equipment to haul pallets and items from stock and placed them on the appropriate store shelves. Provided excellent assistance and service by carrying packages and bags and securing customer purchases in vehicles. Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each in a timely manner Totaled customer purchases and meticulously counted back currency and bills to reduce drawer errit’s Informed customers about store policies at the checkout counter, which reduced customer service complaints and calls. Stocked merchandise each clearly labeling items, arranging according to size or color and preparing attractive displays. Followed safety procedures to avoid falls and other injuries when stocking the store. Followed safety protocols when transporting merchandise to different areas of the store to avoid item damage. Went through the grocery store and removed any items that were outdated or overripe. Greeted customers and directed them to the products they requested. Blocked and faced products on displays and shelves in accordance with company policy. Inspected aisles and back areas for spills or any issues and alerted appropriate staff for immediate cleanup. Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases. Work History

2/24/2023

To whom it may concern,

I highly recommend Felicia Navarro as a candidate for employment. I worked closely with Felicia during the 1 year and 9 months of her employment at The Worldmark Resort in Hunt Texas.

Felicia was employed by Wyndham Destinations as a Houseperson and was responsible for preparing units for cleaning upon guest departure. The transporting of linen, supplies and guest deliveries to and from our guest units on a daily basis. Additionally, she maintained the organization, maintenance and cleanliness of department storage areas. Felicia was able to lead herself and the other members of her team in their daily duties independently with little outside supervision.

Felicia has excellent work ethics and communication skills and the ability to pay attention to detail in fast paced environments in addition she is reliable and willing to take on any task assigned to her. Felicia would be a tremendous asset to your company and has my highest recommendation. If you have any further questions, please do not hesitate to contact me.

Sincerely,

Patricia Fedewa

Inventory clerk, Wyndham Destinations 830-***-**** To whom it may concern,

I strongly recommend Felicia Navarro for employment at this facility. I have worked closely with her the last year and a half and have gotten to know her professionally and personally.

Felicia always goes above and beyond in her work and does everything asked of her and more with a bright accepted attitude with no issues. She is also always willing to lend a hand in helping her teammates/co-workers wherever help is needed no matter the department or time. She is so eager to learn new things and further her knowledge in all areas of employment. She catches on very quickly and only has to be shown once what to do or how to do it.

She is a great person to be around with an open and friendly demeaner. She is a person who doesn’t show if she is ever stressed or having a bad day as she compartmentalizes exceptionally well.

She is the best asset to have in any employment she so chooses, and everyone would be exceptionally blessed to add her to their team. Thank you,

Crystal Thorp

Letter of Recommendation

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