Data Entry Customer Service

MELISSA HERRERA

***** **** ******, ******, **********, 92570, US • 1-951-***-**** • ************@*****.*** Motivated individual with over 15 years experience in customer service and data entry. Dedicated to learning, growing, and succeeding in all areas

.Willing to go above and beyond to meet tight deadlines and achieve company objectives. Team management

Problem resolution

Deadline-driven

Attention to detail

Excellent time management

Customer service

Payment processing

Proficient in MS Office

High School - 2003

Sierra Vista High School - Baldwin Park, CA

Parts Clerk - September, 2021 to Present

True Air Mechanical - Corona, CA

Organized parts storage and stocked inventory in accordance with company policies. Ensured that products were delivered on time in order to provide exceptional customer service. In charge of placing all orders to vendors using Quickbook. Updated all customer accounts using S2000.

Dispatcher - May, 2016 to September, 2021

Kors Michael - Whittier, CA

Help drivers and transportation companies solve problems. Audit yard facility

Entered all incoming containers arriving from the port in Excel Spreadsheet. Dispatcher Clerk - August, 2015 to April, 2016

SDS Electric - Glendale, CA

Dispatching of all service calls.

Accounts Receivable

Customer Service.

Dispatcher - November, 2014 to August, 2015

Home Comfort USA - Anaheim, CA

Dispatching of service calls.

Data Entry.

Customer Service.

Professional Summary

Skills

Education

Work History

Office Assistant

Gomez Heat And Air - Bellflower, CA

Provided expert clerical support by handling a wide range of routine and special requests efficiently. Organized physical files and digitized records so that authorized team members could update and retrieve them quickly. Processing of payroll checks.

Assistant Manager - September, 2009 to September, 2012 StorAmerica - Arcadia - Arcadia, CA

Interacted with customers to assess their needs and recommend products or services. Keep track of all transactions on a daily basis and generate invoices and reports for the manager. Assisted in managing of over 700 accounts.

Assisted in collections to meet monthLu quota.

Customer Service - July, 2003 to August, 2007

Apis Footwear - South El Monte, CA

Provide support and assistance to customers who have problems with the service. Data Entry of purchase orders.

Customer Service.

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