Customer Service Project Manager

TONY DEMBECK

678-***-**** Villa Rica, GA

**********@*****.***

Seeking a position with a visionary company that allows me to showcase my project management and customer service driven skills. My future goal is to maintain client relationships, oversee Project Management teams, and help curate the right projects for the company’s overall growth. EXPERIENCE

2021-2023 current

FIELD MANAGER, NATION WIDE ELECTRICAL SERVICES

Responsibilities include managing awarded projects in the field with multiple crews to execute electrical Projects. Maintain client relations by doing store walks with clients and meeting project deadlines in order to maintain schedules..

2015 - 2021

GENERAL MANAGER – PRIME ELECTRICAL/SERVICE DIVISION, PRIME RETAIL SERIVCES

My objective with Prime was to start an Electrical Division in order to self-perform the electrical scope of commercial and retail projects. Throughout my time there I was able to successfully achieve growth in the division as well as undertaking the estimating of electrical scopes for all company jobs. Project management of these jobs included estimating, maintaining budgets, overall logistics, change order management, schedule phasing, and routine quality control visits to the sites. Constant communication with my team and clients was a priority. 2011 - 2015

PROJECT MANAGER, NATIONWIDE ELECTRICAL SERVICES

My position with Nationwide was to manage projects at a high level for our high-profile clients, such as Home Depot, Lowes, and Best Buy. With the skills I attained at Nationwide, I was able to improve the overall management process and create efficiencies. Project management of these jobs included estimating, maintaining budgets, overall logistics, change order management, schedule phasing, and routine quality control visits to the sites. 2006 - 2011

REAL ESTATE INVESTOR, CENTURY 21

Worked with residential and commercial clients to purchase real estate. Successfully completed hundreds of transactions with a top selling real estate agent. 1990 – 2006

MANAGING PARTNER, PENDER VETERINARY SERVICES

Responsible for managing 17 veterinary clinics in the metro-DC area, which consisted of supervising the management of each facility including total staff of over 400 employees. EDUCATION

MAY 1989

BACHELOR OF SCIENCE DEGREE IN BUSINESS MANAGEMENT, LIBERTUNIVERSITTY3.5 GPA SKILLS

• Customer Service

• Project Management

• Experienced Electrician

• Strong Leader

• Highly motivated

• Real estate certification in VA

• Strong communication skills

• Budget Management

• Proactive / Self-starter

2

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