Man of many talents

Michael Robinson

Man of Many Talents

S k i l l s

8+ years of customer service experience, experience with hospitality industry, experience with IT industry, food and drink preparation, cooking, retail sales/upselling, HACCP, POS systems. Lothian, MD // 301-***-**** // ***********@*****.*** E x p e r i e n c e

Christopher's Fine Foods // Deli Clerk (2021 - Current) Work in a fast-paced, high-volume deli service environment. Fulfill customer requests for both daily and advance special orders. Maintain a stock of quick-grab convenience items. Cold preparation of quick-grab convenience items. Maintain organization and rotation of deli meat case on a daily basis. T.G.I. Fridays // Host (2020 - 2021)

Answered telephone inquiries. Scheduled reservations. Directed guests to their tables. Accommodated and managed large parties. Took and packed to-go orders. Managed customer requests. Helped bus tables. Monitored training of new employees

AMF Bowling Center // Bartender/Server (2016 - 2018) Worked in a fast paced and high volume environment. Gained 2 years of experience with preparing many types drinks in under 20 seconds. Verified customer age prior to serving in accordance with law. Ran food for guests. Provided drink pairings for multiple dining options. Performed bar-back duties. Crofton Bowling Center // Snack Bar Attendant (2013 – 2015) Worked in a fast-paced, high volume quick-service environment. Performed hot and cold food and beverage preparation and service. Took care of customer orders via point of sale system. Performed setup, service, and break down of scheduled parties.

Cyber Serenity Systems // Freelance IT Specialist (2014 - 2015) Contracted as temporary IT solutions for companies in transitioning periods. Handled basic maintenance and repairs on company software.

Beltway Used Auto Parts // Warehouse Organizer (2007 - 2009) Maintained an online catalog and warehouse organization of automotive parts. Acted as runner for parts to fulfill customer orders. Rotated older parts out of warehouse to be recycled for materials. E d u c a t i o n

Professional Bartending School – Arlington, VA (10/2016) Mixologist in Customer Service. Received bartender license. Duval High School – Greenbelt, MD (2003-2007)

Received high school diploma.