R.N Service Representative
Resume:
Manuela Damsch
*.******@*****.***
March, 1st. 2023
Charlotte, NC
To Whom It May Concern.
I would like to express my interest in the position posted as a customer service agent for your company. Below are my qualifications you are seeking:
If you have any questions:
Requirements
My Qualifications
Bachelor’s Degree from UVU 2009-2014
BS in Criminal Justice and AS in Forensic Science from Utah Valley University, Orem, UT.
Human resource assistant - in Germany
Registered Nurse in GER
Victim Advocate in GER
Customer service - Customer Service Representative
Working with English or German Customers
Coming from Germany I worked as a Admitting Registrar as R.N., when I brought my Patience to the ward and admitting them in the hospital for surgery.
Help out as cashier in ER Situations at the D.I.
I worked in Germany in human resources, but not in America. I do my Master’s degree now and wish to start working with you, thank you for this opportunity.
Years of experiences in all kinds of fields.
I have experiences for over sixteen years in Customer Service plus Lead experiences, as training new people, plus issues on the phone or via email.
Spoke German and English in different cases, to help them for example, to apply for Health Insurance. In this capacity, I was called, to resolve call center situations, and to follow Tier 1, 2 procedures and write reports. Stay always focused after training.
I have the ability to perform independently and accept my accountability, if I make mistakes. Providing guidance and support to improve positive relationships makes the best customer service all around us.
Worked as Registered Nurse in the German Hospital, where we as R.N. admitted patience to our cardiology Wards with a typing speed in Germany up to 60 wpm.
Worked at the D.I. when no job. Still help out as cashier when I am called.
Follow Standards of Care and techniques to rehabilitate physical and mental impairments as Manager R.N. over students. As Manager, I taught, explained, coached, administered, advised, advocated, analyzed, appraised, balanced, counseled, delegated, demonstrated, diagnosed, directed, dispatched, eliminated, encouraged, evaluated and motivated.
As a Registered Nurse and Manager for over 10 years, my position required that I thoroughly understand, teach and follow standards of care, and proper procedures for the physical+ mental health and well-being of my patients and students.
Assist in programs, training, improved procedures to efficiency + in professional data and creating new nursing programs to teach more efficiently.
Communicate information and ideas clearly and negotiated clearly in a written English language as Victim Advocate at the Police department in Hessen/Germany with chief Chainey.(died)
As a Victim Advocate, I was required to keep precise written notes and to clearly communicate the incidents, protocols, conversations, and results of investigations in both German and English with US-Army personal like Soldiers and their husbands/wife’s plus Victim Advocates and US-Army 1st Sargent’s.
Having the background and experience you are looking for in Customer Service, I believe that I have the skills necessary that you require for this position to learn. I welcome the opportunity for a personal interview and thank you kindly for this opportunity.
Sincerely,
M. Damsch
Contact this candidate