Cruz Isela Coronado
Las Vegas NV 89103
i *********@*****.***
OBJECTIVE:
Bilingual professional seeking an Mid- Level Administrative Assistant position where my acquired skills and educational background will be of value.
EXPERIENCE:
RDI Corporation - Henderson NV 10/2021 to 11/2022
Health Care Advisor for Optum Legacy Core Team
● Complete all training as required and adhere to health care policies and procedures.
● Handle inbound calls and respond to complex member concerns and issues on their medical insurance.
● Intervene with healthcare providers on behalf and resolve complex issues through multiple databases.
● Utilize product knowledge and all tools provided to resolve issues efficiently.
● Comfortably and simultaneously toggle between multiple computer systems including Microsoft Office and client CRM systems.
Acurus Solutions, Inc . DBA Administrative Resources, Corporate Office for Chaparral Medical, Group .- Pomona CA 12/2017 to 01/2019
Billing Collector
● Proficient in CPT and ICD-10 Coding as well as other relevant coding.
● On a daily basis work with the Appeal tracker to Rebill on Medical Manager all unpaid claims and send proper attachments to the corresponding insurance company.
● Assist in batching and scanning all patient Medical Charts, Super Bills, EOB and all patients records in the system..
● Assist and cover the front desk as needed. Including all walk-in patients and answering all incoming calls.
● Print all CMS-1500 claims and gather all attachments needed and prepare and mail to insurance companies to process payments.
Mackie International, Inc . - Riverside CA 01/2013 to 09/2016 Accounts Payable & Exporting Manager
● Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
● Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
● Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
● Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
● Determine method of shipment and prepare bills of lading, invoices, and other shipping documents. EDUCATION:
American Career College – Ontario, CA
2018 Medical Billing and Coding Program
● CPT, ICD-10 & HCPCS Coding
● HIPAA Compliant
● HMO, PPO & Government Insurances
● Medical Billing / Collections
● Electronic Health Records