Customer Service Food

Summary

Server/hostess with *-* years of experience in customer service in the food industry. Maintained my placement as a reliable employee (coming in when needed, using team working skills to ensure the customers enjoyed their experience and their food, and persevering myself into a higher mindset to deal with any level of authority to speak up for myself whenever there is a problem.)

Motivated, organized cashier with 3 years of experience providing prompt and efficient customer service. Education

Sociology/Psychology

Coppin State University • Baltimore, Maryland

05/2024

Currently completing courses in sociology such as Criminology and Sociology in the city of Baltimore. Cheered for the Coppin State Cheerleaders from September 2021 to January 2022 Became a member of the Student Activities Planning Board (SAPB) and was a part of their Graphics Committee to design posters for the planned events for the students at Coppin. Experience

Server/Hostess

IHOP dba Landmark Restaurant Group • Capitol Heights, Maryland 05/2021 - Present

Executed company policies, procedures, and safety standards such as wearing non-slip shoes and a hairnet over my hair to ensure the proper cleanliness and safety of myself as an employee and the customers who come into the restaurant.

Developed relationships with many new staff members, and assisted existing staff members with any tasks with/without them asking such as clearing/cleaning their tables while they deal with other customers, running food with them so all the customers' food come out all at the same time, and helping out with a rude customer in their place if they were uncomfortable.

Skills

Customer service, Restaurant experience, Food service, Time management, Communication skills, Microsoft word, English

Languages

English

De'Jah Kirkland

**.***********@*****.*** / 240-***-**** / 108 Colton Street, Upper Marlboro, Maryland

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