Terence McDowell
College Park, GA ***** ***********@****.***
A Dependable and hardworking Professional with 12+ years' experience in a high volume, fast paced warehouse environment, 4 of the 12 years being in a managerial role. I continuously demonstrate my ability to generate consistent results in high pressured situations and develop many strong professional and interpersonal relationships. Has shown repeated success in leadership practices, adaptability, and time management. An enthusiastic team player with a genuine commitment to high quality service, and professionalism with above average Consistency in Productivity and accuracy. Proficient with SAP, RF Scan Gun, Reach, Stand up, Cherry Picker, Side winder, Sit Down, Double Clamp, Double Jack, and Single Jack, and Turret truck.
Authorized to work in the US for any employer
Work Experience
Reach Truck Operator
FedEx Supply Chain Logistics - Union City, GA December 2020 to Present
Put away product into correct system generated primary stock location
Find secondary/overflow location if primary stock location is full
Coordinate with Lead to confirm suitability of secondary location
Place product into appropriate rack locations
Ensure all pallets put into racks are utilizing the correct system generated pallet configuration
Maintain product rotation, ensuring the oldest product is picked first and product is rotated from secondary to primary locations
Participate in daily cycle counts
Must meet or exceed productivity and quality standards outlined by the company.
Read production schedule, customer order, work order, shipping order, and/or requisition to determine items to be moved or distributed
Bring overhead product down to pick bay.
Stock and restock product in proper locations including overhead locations.
Rotate stock according to date coding.
Become proficient with NTS on both handheld and screen mount texlons.
Convey materials and items from receiving or production areas to storage or to other designated areas.
Senior Lead
Coastal Logistics GA
September 2018 to November 2019
Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
Interface with customers to answer questions or solve problems
Maintain items record, document necessary information and utilize reports to project warehouse status Determine staffing levels and assign workload
Communicate job expectations and coach employees
Identify areas of improvement and establish innovative or adjust existing work procedures and practices
Measure and report the effectiveness of warehousing activities and employees performance
Confer and coordinate activities with other departments
Reason for leaving: Lack off work
Senior lead
Capstone Logistics
February 2018 to September 2018
Responsible for accurate load pay out for unloaders based on the carton count and sku count per load. Provide clean and accurate performance driven shift productivity during morning and afternoon meetings regarding (CPH) cartons per hour, loads complete, loads in progress, estimated trailer completion time, also combined labor hours as a whole.
Delegated paper work at the beginning of the shift to the unloaders concerning load estimated times to be complete, and information regarding product, pallet count, partial pallets, layer build, trailer number and dock door.
Responsible for morning start up meetings where safety is discussed along with daily goals, previous day progress, group and individual coaching, also any other subjects based off the needs of the business. Responsible for all clock punches for the day, entering in completed loads information, proper job function for unloaders, dock support, and new hires, also making the necessary adjustments as needed via a hand held Oracle device.
Reason for leaving: Improved income, benefits
Shipping and Receiving Supervisor
Fitzmark
June 2015 to February 2018
Plan, organize, supervise and participate in daily warehouse operation and activities, including the receipt, documentation, storage, safety and distribution of equipment and supplies and maintenance of inventory. Prepare and maintain a variety of records and logs and prepare reports as required; maintain inventory, and or cycle count items in the warehouse; file records as required; supervise the assembly of inventory printouts and catalogs as required.
Responsible for Preparation of legal shipping and receiving documents 'BOL' bill of lading to determine the type, quantity and destination of the good being carried
Train, supervise and evaluate the performance of assigned warehouse employees; assign workloads to warehouse workers
Reason for leaving: unable to relocate
Reach Lift Operator
Americold Logistics
April 2012 to May 2015
Inventory, including cycle counting, auditing, correcting locations with wrong product count, correcting overages, and shortages etc.
Responsible for receiving product, assessing product by layer count, identification date code and or number, labeling product correctly and scanning product that corresponds with documentation.
Once product was on the dock, I was responsible for breaking down pallets as needed upon entry in order to build full pallets, separate mixed product, label and scan inventory, identify overages or shortages to be documented and reported so that inventory could be allocated and stocked correctly.
Responsible for tagging and scanning full or partial pallets in order to be stocked via pre destined location, or manually via (SAP).
On a consistent basis maintained over 110% or above average in productivity, in stocking, case picking, shipping, and receiving, enabling me to receive full incentive pay bi weekly with the use of Red Prairie, (SAP) RF Scan Gun, Docker, Clamp, Turret truck, slip sheet, and Reach lift trucks.
Reason for leaving: Better Career opportunity
Delivery Technician
LTS Transport Services
January 1998 to February 2012
Process, oversee and deliver orders for aluminum manufactures
Process invoices for billing department
Review permits prior to installation of product.
Act as liaison between customers and upper management.
Operated gas and electric powered industrial truck Turret truck, Reach truck, and sit down lifts to perform Job related duties
Reason for leaving: Resigned, Relocate
Education
Associate in General Studies
University Of South Florida - Tampa, FL August 1997 to May 1999