Signing Agent Service Representative
Resume:
Kalissa
Anderson-
Whilby
Pembroke Pines, FL
33025
yessybutterFLy_1111
@yahoo.com
kawhilby.notary@yahoo.
com
Objective
To receive the opportunity to work within your company as a dependable and productive employee who wishes to take the opportunity to grow within your company. I have been a Hair Stylist since 2012 and I have my Professional license under Kali’s Hair Studio. I’ve enjoyed teaching clients and others on maintaining a healthy hair routine and up to date Hair techniques. I am also a Notary Public and a Notary Signing Agent. I enjoy meeting new people. I have over 25 years of customer service experience which I will apply to all of my loan Signing appointments. I pay close attention to detail to avoid errors. Employment History
Notary Public / Notary Signing Agent
04-11-2021 to present
● Mobile Notary
● Preparing loans signing documents for the borrower
● Conduct the loan closing with the Borrower
● Pay close attention to detail on the instruction page from lenders,escrow and title companies
● Finalize and review all closing documents and all other required documents that has to be shipped back to the lender, escrow and title companies after performing the closing
Hair Stylist
06-2012 to Present
● Self Employed
● Provide hair service for multiple local churches
● Specialize in hair cut techniques for all types of hair
● Provide makeovers for special occasions including hair, make up, wardrobe
● Train clients on how to care for natural hair care and styles for natural hair
● Educate clients and other on hair products and stress point concerning patches, hair breakage, weak hair and hair growth
● Specialize in weave installment such as sew-in’s and caps
● Specialize in weave installment with glue protection techniques
● Specialize in all types of hair braiding such traditional and modern techniques
● Constantly staying up-to-date on the latest hair cutting techniques and weave extensions, hair care treatments for all types of hair and product testing Property Manager
11-2018 to 2-2020 Village Square and The Courts @ Village Square Apartments
● Over seeing both properties as well as inside and outside staff
● Meeting with outside vendors in order to maintain both properties
● Collecting and depositing rental payments
● Completing monthly reports to monitoring agencies and the Housing Authorities in the Excel format
● Completing Section 8 application for apartment rental
● Completing invoices for both properties to maintain property up keep
● Completing payroll for the staff and attend monthly meeting with the Housing Authority and commissioners
● Prepare both properties for bank and housing inspection
● Responsible for overseeing and monitoring minor construction projects for the properties
● Tax Credit experience and knowledge of OneSite software Patient Rep III Floater
01-2008- 11-2018 Mount Sinai Medical Center
Completed check- in’s / check-outs, scheduled procedures and surgeries
Answered phones to schedule patient appointments, fill in at the call centers
Floated among eight satellites locations covering front desk, back desk, and also preparing cash drawer to go to the cashier’s office and billing for thoracic surgery dept. and other practices that needs help with billing
Covering for office managers in their absences
Verified patients insurance along with the referral and authorization for surgeries and collected copays and self-pay payments
Trained new employees
Work with the program called Epic
Patient Access /ER Registration / Financial counselor 09-2005 – 11-2007 Broward General Medical Center/Hospital, Fort Lauderdale, FL
Input patients into the computer as they come in the emergency room
Executed insurance coding and data entry and updated patient’s charts
Answered in-coming calls, verified patient’s insurance and secured patient’s valuables
Collected patient’s co-payments, assisted visitors and patients with getting financial help for hospital bills
Compliance Manager/ Asst. Property Manager
05-2002- 09-2005 Emerald Palms Apartments, Fort Lauderdale, FL
Verified and approved applicants.
Kept the property in compliance with the Florida monitoring agencies
Completed Section 8 paperwork for all move in’s and renewals
Planned all activities for residents during the holiday season.
Collected rent and deposited funds into the bank
Showed units to prospective residents
Processed Evictions
Assist in Rehabbing the apartments on the property Leasing Agent/Compliance Manager
01/2000 – 05/2002 Crossing at University Apartments, Miami, FL
Verified applicants
Kept the property in compliance with the Florida monitoring agencies
Collected rent and deposited funds into the bank
Planned all activities for residents during the holiday season
Showed units to prospective residents
Leasing Agent/Renewal Manager
11/1998 – 01/2000 Regal Trace Apartments, Fort. Lauderdale, FL.
Verified applicants
Completed annual resident renewals
Kept the property in compliance with the Florida monitoring agencies
Showed units to prospective residents
Customer Service Representative
08/1994 – 08/1998 Hertz Car Rental, Fort. Lauderdale, Fl. Air Port
Answered phones and communicated to other employees via radio
Set up rentals for VIP customers
Prepared rental contracts and assisted customers with rental pickup Ward Clerk
03/1992 – 11/1992 Fern Crest Nursing Home, New Orleans, Louisiana
Took notes for doctors and nurses on duty
Filed patient’s charts
Called in patient’s prescriptions
Answered phones
Education
1990 Miami Carol City Senior High School, Miami, FL 1991 Eastern Vocational School, New Orleans, Louisiana 2012 Florida Career College, Hialeah, Fl
References
References are available on request.
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