Medical Assistant Home Health

Therol Rowe

Address: ***** ********* ******, **** *****, Florida 33433

Phone: 561-***-**** Email: ********@***.***

Education

Florida Atlantic University, Boca Raton, Florida

Bachelor of Science in Business Management, 2005

Major: Business Management

Work Experience

Assistant Administrator Oct 2007 to Present

Health Force Home Health: 123 N.W 13th St, Boca Raton, FL

●Responsible for the overall management of the Home Health Agency program. Hiring, training, supervising, managing performance and discipline of all administrative and direct care employees and contract staff. Ensures compliance with all Florida state and federal laws and Maintaining proper licensure for the Florida Home Health Agency. Maintaining agency documents for each employee and contractor to ensure proper retention requirements. Maintaining processes and procedures to ensure that the selection, documentation, screening and verification of credentials for all contractors referred by the agency to meet Florida state requirements. Prepare for and responds to Florida Agency for Health Care Administration (AHCA/CHAP) communication and audits in a timely manner. Gives an orientation to all new clients, reviewing all guidelines and schedules. Coordinates any additional medical assistant needed for the client according to client’s service plan and according to company guidelines. Preparing and submitting the group’s monthly financial results, budget and quarterly rolling forecasts and completing the reporting requirements. Reviewing the monthly Business Activity Statements and review all monthly balance sheet reconciliations. Supervising annual audits (Internal and External). Improving existing processes and streamlining workflows. Perform detailed account analysis and corporate month-end processing and reporting. Coordinating patient care services and oversee scheduling procedure Assist with Medicare billing.

Human Resources Specialist Jun 2004 – May 2008

Cross Country Staffing: 6551 Park of Commerce Blvd, Boca Raton, FL

●Recruited screened and assisted to secure professionals for field positions. Utilized proactive and non-traditional methods to seek employees. Managed applicants from application stage to placement. Serviced customer accounts. Coached and motivated new and current employees. Called new and existing clients

Activation Specialist II Jan2001 – May 2019

MBNA America Bank: Boca Raton, FL

●Managed and Serviced customer accounts. Coached and motivated new and current employees. Make business calls to new and existing customers relating to better ways to use their credit card accounts for their advantage. Completed Credit Card applications for approval.

New Account/Activation Specialist Jul 2000 – Jan 2001

MBNA America Bank: Boca Raton, FL

●Activated new accounts. Completed Credit Card applications for approval.

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