Customer Service General Merchandise

Muqadas Mohsin

Cashier

Email: ******@*****.****.***

Phone: 202_451_9010

Alexandria, VA

Work Status: U.S.Citizen

PROFESSIONAL SUMMARY

● Experienced Cashier and moving and restoking merchandise

● Experienced in stoking and restoking the merchandise in their original places.

● Experience in pricing the merchandise.

● Experience in Unload General Merchandise trucks and separating them onto different pallets according to each department.

● Stock merchandise onto shelves while facing all items to make the store more attractive for the customers.

● Operated manual and electric pallet jacks to move bulks of merchandise on to the sales floor for stocking.

TECHNICAL SKILLS

Warehousing functions

Recordkeeping strengths

Retail materials setups

Organizing the merchandise

Customer service

Customer-oriented

Stocking

MS Office

EDUCATION:

HighSchool

2019 Alexandria, VA, USA

PROFESSIONAL EXPERIENCE:

Cap 2

11, 2019 – 2020

Ross Dress for Less

Stafford VA 22556

● Involved in Stocking the merchandise

● Inventory the merchandise daily.

● Restocking the merchandise night shift.

● Experienced in unloading the merchandise

● Pricing the merchandise according to the system.

● Customer service.

● Counting supplies in the stock room and posting totals to inventory records.

● Operating forklift to load and unload inventory and organized inventory. ● Maintained merchandise presentation by removing damaged goods. ● Collaborated with the sales team

● Used hand-held devices and cleanliness.

Customer Service

May 2018 – August 2019

Ross dress for less

Alexandria, VA

● communicate effectively in person, on the phone, or in writing with associates, customers, and the supervisor in a respectful, pleasant, cooperative, and friendly manner

● store equipment such as registers, PDTs, and PCs

● stand, move around the store and walk all through work hours

● Ability to climb, squat, reach, stoop, bend at the waist, carry, and kneel regularly ● Ability to reach overhead and above shoulders regularly

● Strong ability to carry out fine manipulative activities with both hands, and to pinch and grip items repeatedly

● Ability to lift and carry 10 pounds, pull, and push regularly and occasionally carry more than 20 pounds

● Strong ability to apply assigned supplies, including ladders, rolling racks, and cleaning equipment

● Ability to carry out basic math calculations typically used in the retail industry ● Possess deep understanding of Great People, Neat, Clean & Organized, Fast & Friendly Service, Driving Great Contribution, and Delivering the Treasure and other Ross Customer Service Programs and Best Practices

● Possess a strong understanding of the Loss Prevention Awareness program, the SPS, and the Shortage Highway position

● Strong understanding and ability to perform all emergency procedures for robbery, fire, power failure, etc.

Contact this candidate