Professional Objective:
Dedicated customer service professional actively seeking a position where I can optimize my problem-solving and organizational skills, in order to contribute increased customer satisfaction.
Professional Experience:
Little Lady Foods, Gurnee, IL. January 2017 – April 2017
Dishwasher
Contract employee through GDL Temps
Was responsible for washing all materials used in kitchen such as; dishes, utensils, food preparation equipment, pots and pans.
Kept sanitary environment in cold conditions.
Monitored washing machines’ operation, and promptly reported any technical or performance issues.
Dunkin Donuts, Glenview, IL. March 2015 – August 2015
Baker
Prepared variety of doughnuts, bagels, croissants and other baked goods.
Maintained strict health department and company food safety standards, through proper food handling and cleanliness requirements.
Executed proper pre-bake, baking, and post-bake procedures in a timely fashion to produce consistent, high-quality finished baked products to customers.
Home Depot, Deerfield, IL. December 2014 – March 2015
Lot Attendant
Assisted customers by loading their vehicles with heavy merchandise.
Monitored and maintained sufficient quantity of carts both in the parking lot, and near the entrance of the store.
Upheld a pleasant and clean store entrance for all customers upon arrival.
Jewel-Osco, Highland Park, IL. June 2014 – October 2014
Lot Attendant/Bagger
Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
Maintained smooth check out process by frequently replenishing bag supply and retrieving carts.
Completed other duties as assigned, such as returning unwanted merchandise, retrieving special products at customer's request, and enhancing product displays through uniform presentation.
Monitored and maintained sufficient quantity of carts both in the parking lot, and near the entrance of the store.
Upheld a pleasant and clean store entrance for all customers upon arrival.
Walmart, Zion, IL. October 2012 – July 2013
Stocker
Stocked and restocked shelves with various merchandise.
Received deliveries and ensured items agreed with work orders.
Unloaded incoming shipments upon arrival for store display.
Organized backroom for more optimal space and storage.
Education:
North Chicago Community High School, North Chicago, IL. August 2002 – May 2006
Awarded High School Diploma in May 2006.
Played all five positions on varsity basketball team.
Volunteer Experience:
Field House Sports & Fitness Center, Waukegan, IL. October 2017 - Present
Volunteer Coach for Jr. Bulldogs Basketball Youth Team.
Instructed and taught basketball fundamentals to boys and girls ages 6-7.
Held hour long, weekly practices to help develop children’s skills.
Promoted team work and the importance of working together to children.