Customer Service Receptionist, HVAC technician, communication.

Michael Dulin

**** **** **, *******, ** *****

Cellular 712-***-****, *************@*******.***

Summary

I am energetic, enthusiastic, and driven to succeed. I have a business mindset and am willing to apply my skills to utilize my abilities to diversity. I desire the opportunity for professional growth. I have a work mindset and will never turn down a challenge. Experience

Dulin Contracting Inc. 2013 to Present

Diagnosed problems, including clogs, leaks, and cracked pipes. Completed repairs. Took inventory and procured necessary supplies. Ensured that common supplies were readily available at all times.

Installed new plumbing fixtures, including faucets, shower heads, and outdoor water sources. Works in a positive manner with all other employees and is a positive team player. Okoboji Commons Hotel 2012-2022

Receptionist

Greeted, registered, and assigned guests to their rooms. Answered phone calls and in person inquiries.

Processed guests’ check ins and outs while providing excellent customer service. Handled and resolved customers' wants and needs.

Looked over colleagues and made sure the right task was being done. Okoboji Little League 2016 to 2018

Umpiring

Strong work ethic, umpiring seven days per week.

Established rapport and sense of trust with the players and the coaches. Having various ages, cultures, and socio- economic backgrounds as well as with peers. Education

Private Pilot Ground School 2019-Present

Iowa Lakes Community College - Estherville, Iowa

High School Diploma 2017-2021

Spirit Lake High School - Spirit Lake, Iowa

Skills

Critical thinking, multi-task, organized, strong verbal and written communication skills. Strong work ethic with a competitive spirit to win. Word processing, communication systems. Creativity, Adaptability, Flexibility, Positivity.

Activities

Engaged with Greek life at Iowa State University, which includes many fundraisers and social events. Participated in a drunk driving awareness course at Baum Harmon Hospital. Participated in many charity and philanthropy organizations.

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