Housekeeping Assistant Supervisor

MOHAN SINGH RANA

Address: House No- **** B/* Jain Nagar

Karala, Delhi -110081

E-mail: **********@*****.***

Mobile: +917*********

Career Objective:

To seek a position that helps me to make use of my inherent capabilities while providing equal opportunities for growth in new avenues.

Specialization:

Accommodation Operations (Housekeeping)

Work Experience:

Housekeeping Executive

Muse Sarovar Portico Nehru Place

AUG 2021 TO Till Now

Senior Housekeeping Executive

Hyphen Grand Haridwar (Supertech hotels pvt.ltd.)

FEB 2021 TO AUG 2021

Housekeeping Executive

Hotel Mahagun Sarovar Portico Suites

Apr 2019 to Jan 2021

Housekeeping Supervisor

Hotel Mahagun Sarovar Portico Suites

Jan 2018 to Mar 2019

Housekeeping Supervisor

Hotel Crowne Plaza New Delhi Rohini

Apr 2016 to Aug 2017

Housekeeping Assistant

Hotel Crowne Plaza New Delhi Rohini

March 2014 to Apr 2016

Housekeeping Assistant (Cross Exposure)

Hotel Holiday Inn Singapore Orchard City Center

March 2015 to Sep 2015

Industrial Trainee

Hotel Mount View, Chandigarh

July 2011 to Nov 2011

Current Key Responsibilities:

Overseeing the daily operations of the Housekeeping of the hotel

Responsible for overall housekeeping operations that include daily co-ordination with other departments, like Engineering, Front office, F&B services, etc.

Responsible for various processes in the housekeeping viz. Lost and found process, Adherence to extra cleaning schedules, Training plans etc.

Preparing various reports for the departments on daily and monthly basis.

Conduct daily briefings and encouraging team building through the same.

Conduct training sessions for new and refresher training existing staff

Supervise the cleaning of guest rooms in order to release defect free rooms and public areas to ensure all standards are met.

Ensure that the VIP rooms are cleaned thoroughly by the room attendants and cross checking to be done prior to guest arrivals ensuring their preference are met in order to exceed their expectations.

Work as a team giving full co-operation to other departments to ensure the smooth operation of all hotel services

Ensure Voice of customer is acknowledged and acted upon on a priority basis to achieve 100% guest satisfaction.

Conduct various types of audits within the departments.

Conduct inventory for linen, assets & machinery. Prepare report for the same on a monthly basis.

Ensure that pest control services are done regularly in the property.

Ensuring waste management meeting the guidelines of Green globe certification.

Counseling subordinates in personal and work related matters.

Academic Credentials:

Sr. No.

Course

Institute

Year

Board

Grade

1.

B.Sc. (Tourism Hospitality & Hotel Management)

Punjabi University, Patiala

2013

P.U

1st Class

2

Inter Collage

SARVODAYA VIDYALAYA

2010

C.B.S.E

2st Class

3.

High School

SARVODAYA VIDYALAYA

2008

C.B.S.E

2ND Class

Achievements & Awards:

Six time nominee and one time awarded as an Employee of the month in a year at Hotel Crowne Plaza New Delhi Rohini.

Awarded for best grooming of the month at Hotel Crowne Plaza.

Participated in Inter hotel Cricket competition.

Computer Proficiency:

MS-Office and Internet Applications, Opera Hotel Edition, IDS PMS.

Personal Dossier:

Date Of Birth

20th June 1993

Language Known

English, Hindi and Punjabi

I hereby declare that the information furnished above is complete and true to the best of my knowledge.

Place:

Date: MOHAN SINGH RANA

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