Physician Assistant Customer Service

Makenzie Wilson, PA-C

Professional Summary

Highly motivated individual who is focused on promoting customer service and ensuring a high level of professionalism when interacting with individuals. I am experienced in working with a diverse range of people while problem solving issues and improving communication.

Education

Mississipi College Physician Assistant Studies

Masters of Science of Medicince – Physician Assistant

Academic Honors

Mississippi College University

Bachelor of Science

Academic Honors/Dean’s List/Softball Scholar Athlete

Professional Highlights

Cardiovascular Surgery Physician Assistant June 2022- Current

Managed pre operative, intra operative, and post operative patients independently. Assisted in cardiovascular surgery including coronary artery bypass grafting, valve replacements, robot assisted and minimally invasive proedures. Managed post operative complications independently. Successful lead multiple ACLS and cardiac arrest events. Evaluated and interpreted pre operative patients, made treatment recommendations independently, and in collaboration with Physician.

Beaumont Hospital, Cardiology Nursing Assistant June 2018 – May 2019

Scheduled patients to maintain an organized work environment with reduced wait times to ensure patient satisfaction. Work directly with patients to explain and educate them on procedures; including benefits and risks while ensuring patient understanding.

Beaumont Hospital, Observation Aide June 2017- June 2018 Worked as part of healthcare team to create a safe environment for patient and family members. Closely monitored patients neurological status, while assessing psychological status and communicating with the appropriate provider.

Beaumont Hospital, Pediatric Unit May 2016 - January 2017 Supported the pediatric unit with rounding on inpatients and completed follow up calls on patients and families post discharge.

Beaumont Hospital, Emergency Center Aide May 2015 - May 2016. Communication liason between staff, patients, and family. Also rounded on emergent patients, transported patients and provided patient family centered comfort.

HONORS AND ACTIVITIES

Medical Terminology, Mississippi College Pre-Physician Assistant Club Liaison, Homestead Academic Scholarship Mississippi College, Mississippi College Athletic Scholarship, Mississippi College Student Athlete, Beaumont Hospital Royal Oak Scholarship, Mississippi College Deans List, Gulf South Conference Fireseeds Academic Honor Rol

CERTIFICATIONS

Advanced Cardiovascular Life Support (ACLS)

Basic Life Support for Healthcare Provider (BLS)

Da Vinci Robot Trained

Physician Assistant Board Certified

Expires June 2022

Expires June 2022

March 2021-Current

December 2021-Current

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