Member Team Nurse Consultant

Carol Wright, RN,MSN, MHA

CV with Work History

Red Rock, TX 78662

Tel. 512-***-****

E-mail - *******@*****.***

Dynamic and proven leader, clinical nurse, team member, mentor, and educator, project manager with the ability to collaborate, negotiate, and facilitate diverse groups of people at the executive/senior level and to members of the public or private sector.

Seeking a career opportunity that incorporates attributes gained through my diverse professional nursing practice. These attributes are based on a broad foundation of clinical and non-clinical knowledge, skills, abilities and expertise that promote and enhance the mission and vision of professional nursing, patient advocacy and holistic patient care.

Assets: Excellent clinical bedside nursing skills; regulatory oversight; establishing organizational quality improvement processes using knowledge /ability to collaborate negotiate, direct multidimensional/multidisciplinary groups and individuals that promote effective and out-of-the-box goals/outcomes. Subject matter expert (SME) related to CMS, TDSHS, OSHA, HRSA, TMHP and other applicable state and federal regulatory requirements governing federally qualified health care centers and ambulatory care.

Legislative Bill analysis, interpretation, development and implement state rules, policies, and contracts. Regulatory oversight through on-site infrastructure and quality improvement process review, analysis, corrective action that promoted compliance with community health clinics and specialty care entities that receive State, Federal and Local funds. Ensure quality health care for the uninsured/under-insured clients throughout Texas. Administrator and Team Lead of the web-based Texas EMS/Trauma Data Registry, oversight of state electronic health records, data dictionaries, data schema, regulatory reviews, contract management and state data repository. Carol’s diverse professional career is founded on her many years in the healthcare industry, which include being a Registered Nurse (RN), Licensed Vocational Nurse (LVN) and EMT (Emergency Medical Technician).

Work history - Quality Improvement Consultant, State Title V Child Health Program Specialist Nurse, and Children with Special Health Care Needs (CSHCN_ Nurse, State Trauma Specialist, State EMS/Trauma Registry Administrator, Emergency/Trauma Nurse Coordinator, Nurse Educator, and Quality Improvement Nurse Consultant, Federal (National Highway Traffic Safety Administration, Director of Quality Assurance, ER/ICU Director, Chief Nursing Officer, and Director of Nurses.

Carol holds dual Master Degrees Master of Science - Nursing and Master of Science - Health Administration from the University of Phoenix; 20-hour Doctorate in Nursing.

PROFESSIONAL EXPERIENCE:

PreOp Nursing 2023

oPatient Assessment

oIntervention

oEvaluation

oPatient/Family Education

oIV Insertion/Start

oMedications Administration

oPO

oIV

oApplication of Aseptic Body Prep

oBedside Patient Care

Health and Human Services Commission (HHSC) Austin, Texas 2016 -2018

Title V Maternal Child Health Services State Program Nurse and Children with Special Health Care Needs (CSHCN)

oDevelopment and Implementation of Federal and State Program policies and procedures for monitoring/oversight of state and local health care providers.

oCollaboration with Accenture and Texas Medicaid & Health care Partnership (TMHP) in the development of medical policies and procedures for the provision of services to uninsured and underinsured children and pregnant women in Texas (Texas Women’s Health Program)

oFacilitation and collaboration with multi-agency and mufti-disciplinary team in the development and implementation if state web-based health data and contractor billing system.

oFacilitation and assistance in the development of web based electronic reports, queries, clinical records and monitoring systems that enabled the health care providers to submit mandated data and billing invoices via an innovative system that is compatible with over eight commercial and proprietary software applications and vendor products.

Department of State Health Services (DSHS) Austin, Texas 2008 - 2016

Quality Improvement Nurse Consultant – Department of State Health Services (DSHS)/Health and Human Services Commission (HHSC)

oAs a Quality Improvement Nurse Consultant provided focused technical assistance and education to Community Health Clinics that provide Title V, X, XX and XIX Family Planning; Breast and Cervical Services; Primary Health Care; Title V Maternal Child Services (Child Health/THSteps, Dental, Prenatal and dysphasia) Services to a patient population at or below Federal Poverty Level.

oEducated, evaluated and assisted 200 public health clinics and hospitals in the development and implementation of state/federal policy/procedure requirements into their administrative and clinical business infrastructure and processes

oEducated and mentored community health clinic throughout Texas on the development, implementation, assessment of strategic planning activities, establishment of agency infrastructure and program processes

oEnsured that the over 200 community health clinics are in compliance with state and federal regulations

oConducted on site review and surveillance of contracted community health clinics provision of quality patient care in accordance with state and federal mandates

oDeveloped and conducted training to the Department of State Health Services Regional and Headquarter staff

oDeveloped and conducted education/training seminars to Family Planning Heath care Providers and Directors

oDeveloped and conducted webinars

oThe State Quality Improvement Process that was designated as a Best Practice

Central Texas Rehabilitation Hospital Austin, Texas 2006 - 2008

Chief Nursing Officer

oExecutive leadership, management and supervision of licensed and non-licensed nursing staff using a combination of transformational and shared governance theories

oDeveloped and maintained operational budgets for the Nursing Department and Ancillary Budgets

oOversight and management of Stroke Center of Excellence Project

oCollaboration and interaction with patient, family and nursing staff

oDevelopment and implementation of hospital quality management processes

oCompliance with local, state and federal regulatory statutes and mandates

oStaff Development and Education

oStaff evaluations, counseling and mentoring

oDevelopment of policies, procedures and processes that outline patient care modalities

oRound on patients and interact with patients and their families

oOpen door management style

oEmpowers and mentors’ staff

oPartner with senior team and corporate representatives

oParticipated in the development of Senior Leadership Policies and Procedures

oExperience with Joint Commission and CMS reviews

Health care Systems Consultant, National Highway Traffic Safety Administration (NHTSA)

2001 =2009 Independent Consultant – Traffic Safety

oAs a member of a seven-member team of senior and executive level team that conducted on-site state assessment of the State’s infrastructure, ability and dedication to carry out the provisions and requirements of federal funds

oAs the Health care expert, my responsibilities were to evaluate, assess and report on the State’s Health care Systems and Health care Data Systems (EMS, Trauma, Hospital Discharge, Emergency Department, Rehabilitation, and Mortality).

oInterviewed State and Local Representatives.

oProvided Health care perspectives and professional expertise as a panel member in the revisions of MMUCC and D16

oProvided Health care perspectives and professional expertise as a panel member in the revisions of the NHTSA Traffic Records Assessment Advisory, Pre- Assessment Tool, and Report Template

oDeveloped a concise report on the status and ability of these systems

oDeveloped and provided professional recommendations to create, improve, or enhance the current Health care Data Systems and participation in the Statewide Traffic Records System, Traffic Safety, and Injury Prevention Activities.

oProvided Health care perspectives and professional expertise as a panel member in the revisions of the revision of the National EMS Data Dictionary

oAs a member of a National Traffic Records Assessment Team – conducted over 40 on-site State Traffic Records Assessments

McKenna Memorial Hospital New Braunfels, Texas

Emergency/Trauma Nurse (ACLS and TNCC certification)

oEmergency Department Staff Nurse - Responsibilities: Assess Evaluate, Intervene and Educate Patients (major, critical, and non-urgent) and Families

oMaintain Effective Working Relationships (communicate effectively): Collaborate with physicians (local, consultants, and receiving facilities), ancillary professionals, local and regional EMS providers, and law enforcement personnel. Participated in ED nursing QI audits

oResource for critical care patient intervention for medical and surgical unit, labor and delivery

oUtilized effective communication and provided concise detailed reports related to patient issues

Smithville Regional Hospital Smithville, Texas

Float Pool Nurse (PRN)

oResponsibilities: Assess Evaluate, Intervene and Educate Patients (major, critical, and non-urgent) and Families.

oMaintain Effective Working Relationships (communicate effectively): Collaborate with physicians (local, consultants, and receiving facilities), ancillary professionals, local and regional EMS providers, and law personnel. Performed ED nursing QA audits

oFunctioned as a resource person for critical care patient intervention for medical and surgical unit, labor and enforcement delivery

oUtilized effective communication and provided concise detailed reports related to patient issues

Texas Department of State Health Services Austin, Texas 2000 - 2004

Injury Epidemiology & Surveillance

Program Administrator II EMS/Trauma Registry

oFacilitation and assistance in the development of web based electronic reports, queries, clinical records and monitoring systems that enabled the health care providers to submit mandated data and billing invoices via an innovative system that is compatible with over eight commercial and proprietary software applications and vendor products.

oProvided professional leadership and supervision of registry staff

oDeveloped and maintained program budget, strategic planning, concise reports, schedules, travel coordination in compliance with state and federal guidelines

oRepresented and provided information from the State Trauma Registry Program at State Governor’s EMS and Trauma Advisory Committee, Texas Trauma Coordinator’s Forum, other state and public stakeholder groups

oProvided professional and state perspectives/requirements as subject matter resource for stakeholder and advocacy groups

oDeveloped and submitted legislative budget requests and annual strategic plan for the program and supporting grant programs

oOversight and supervision of a multi-million-dollar IT project that involved three federal agencies, two three state agencies, and over 3,000 EMS providers and acute care hospitals

oResponsible for Grant resource and oversight

oLiaison to legislative staff and advocacy groups

oProject management related to a $ 5 million-dollar multi-agency federal and state (NHTSA, FHWA, DOT, and TXDOT) funding program to redevelop the State EMS and Trauma Registry

oProvided oversight and management of new web-based EMS/Trauma Registry System (TRAC-IT)

oDeveloped trauma registry education and training modules, including web-based training

oConducted on-site training and education throughout Texas and at Texas EMS Conference to Health care providers and leadership

oCreated, hosted and managed first State IT Vendors Fair for EMS and hospital Health care providers to attend and select a vendor

Texas Department of Health Austin, Texas 1998 - 2000

Bureau of Emergency Management

Trauma Designation Specialist

oSurvey Trauma Facilities Level 1 – Level 4

oReviewed designation applications & forward recommendations to Bureau Chief

oDeveloped revised designation applications

oTrauma patient care complaint investigation

oDeveloped Quality Improvement Process

oDeveloped Pediatric Categorization applications and categorization process

oTrained surveyors

oDeveloped trauma system education and training modules

oPerformed trauma system education and training

oEducation of new trauma surveyors and training practicum

oConducted on-site review and assessment of trauma centers throughout the state

oDeveloped report and assessment of trauma center’s ability and infrastructure to perform as a designated/verified trauma center using state and national guidelines/requirements in the provision of trauma patient care

Memorial Hospital of Gonzales Gonzales, Texas

Trauma Coordinator/Nurse Educator/ Emergency Room Director

oDeveloped Trauma Program

oManaged and supervised staff

oProgram Budget, strategic planning, concise status reports to the Board of Directors and Administration

oDeveloped Trauma Quality Improvement Program

oCertified AIS and ISS Training American Trauma Society

oATLS audit

oCertified Trauma Nurse Coordinator Certification American Trauma Society

oConducted trauma registry and chart audits

oDeveloped and implemented Trauma Designation & ED policies and procedures

oDeveloped and taught orientation, advanced cardiac life support, trauma nurse core course prep, emergency nurse pediatric prep, oncology

oDeveloped and taught EKG course, dosage calculation course, arterial blood gas course

oFacilitated trauma administrative meetings

oSupervised staff

oDeveloped and presented statistical reports to hospital Medical Executive Committee and Hospital Board of Directors

Smithville Regional Hospital Smithville, Texas

Director of Quality improvement, Infection Control, Emergency Room

oSupervised Staff

oBudget/Staffing/Staff Training

oDeveloped and presented statistical reports to hospital Medical Executive Committee and Hospital Board of Directors

oDeveloped Quality Improvement Program for hospital and three rural clinics

oDeveloped Infection Control Program for hospital and three rural clinics

oChart review and follow-up on lab results

Medical Center Hospital Odessa Odessa, Texas

Assistant DON Skilled Nursing Facility/Patient Care Coordinator/ED nurse/ Charge nurse/ Critical Care nurse

oStarted employment as an LVN and obtained RN

oSupervised staff

oBudget

oTrained nurses

oDeveloped and presented statistical reports

oInfection Control processes according to the Department of Health

oLiaison to Administrator

oFacilitated executive meetings

oCritical and emergency patient care (ICU/CCU/ED)

oHospital Based Skilled Nursing Assistant DON

oOncology nursing

oCardiac Telemetry Charge Nurse

Education

BLS 2023

Accepted and completed 20 hours in Doctorate Nursing Program

University of Phoenix Master Nursing Science 2009

University of Phoenix Master Health care Administration 2009

Odessa College Nursing Degree –ADN Registered Nurse 1989

Odessa College – LVN Degree – Licensed Vocational Nurse 1988

EMT-B Certification - 1987

Additional Information

Presenter and Lecturer:

Quality Management – DSHS and TACHC Collaborative

DSHS Fall Training – Core Tool

Texas Association of Community Health Centers (TACHC) webinars

oQuality Management

oStanding Delegation Orders and Protocols

oDSHS Child Abuse Reporting and Monitoring

Family Planning Conference

Annual Texas EMS Conference

Bi Nation Traffic Records Conference

SWT Suicide and Psychology Class

Texas Trauma Coordinators Course

Suicide Prevention Lecture “Let’s Talk”

CODES “A Collaborative Partnership”

“QI” is not Related to “IQ” You Can Do It

Trauma Designation Surveyor Course

EMS & Trauma Data “Why Do I Send This Stuff”

Carol Wright

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