Business Management, Entrepreneurship, Marketing
Resume:
BARBARA FILS
Orlando, FL
321-***-**** ***************@*****.***
Summary
Motivated, driven, and passionate business student. Skilled in several areas, including maintaining positive interactions with others; having a strong work ethic and positive attitude and responding to customers’ needs in a timely manner. Seeking to work in an environment that will challenge and expand upon the abilities and skills I have obtained from my education experiences.
Education
NUC University Florida Technical College Expected 8/2024
Business, Entrepreneurship, Management, & Marketing – B.S. Degree Lakeland, FL
Skills
Marketing
Accounting
Organizational Skills
Project Management
Business Management
Word Processing Applications
Spreadsheet Fundamentals
Legal Environment of Business
Data Management Applications
Claims Processing Medical Coding
Business Presentation Applications
Office/Management Fundamentals
Data Quality Control
Computer Operations
Financial Data Analysis
Information Management
Health Care Billing Systems
Financial Services & Capitation
Work Experience
Walt Disney World 11/2018 – Present
Coordinator & Customer Service Orlando, FL
Analyze customer service concerns and participate in claims review meetings.
Coordinate with underwriting departments relating to account issues.
Prepare list rentals for direct mail campaigns.
Support operations management and create invoicing orders.
Implement pricing negotiations for client presentations.
Assist in processing modifications in order entry system.
Mc Donald’s 11/2017 – 9/2018
Cashier Ft Lauderdale, FL
Greeted all customers politely when they enter the restaurant.
Recorded customer orders, both at the counter and at the drive-through and processed cash, credit, or debit card transactions.
Transferred the orders to the kitchen to ensure their preparation then monitored to ensure their prompt delivery.
Up-sold in-store promotions, when applicable.
Listened to and resolved customer complaints, suggestions, and inquiries.
Tallied orders served and amount of cash received and handled the bank transactions for the restaurant.
Inventoried supplies and goods with supervised manager, when necessary.
Kept track of a cash drawer and ensured it was balanced at the end of the shift.
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