Benedict Nnawuihe
Phone: 469-***-****
**********@*****.***
Mesquite TX, 75181
PROFESSIONAL SUMMARY:
I have 3+ years of Insurance & Automotive Maintenance . 4+ years customer communications, customer satisfaction, conflict resolution, & Adaptability skils. that I have use to build great customer relation and overcome different trials in my career
Skills
•Microsoft office (word,excel,outlook,powerpoint)
•Project Management
•python
•Critical thinking
•Customer relations
•communication
•Technical support & Troubleshooting
•Excellent organization skills
•Negotiation
Professional Experience
Sedgwick Claims Dallas, TX june 2021 to Feb 2022
Claim Adjuster
•Develops and maintains action plans to ensure state required contract deadlines are met
•Communicates claim action/processing with insured, client, and agent or broker when
•appropriate.
•Project Management
•Negotiate payment on claims to clients
•Maintains professional client relations.
•Performs coverage, liability, bodily & propety damage analysis on all claims assignments.
•Successful completion of required training programs and licensing; continuing education for licensing
State Farm Mutual Automobile Insurance Company - Dallas, TX Feb 2020- June 2021
Claim Adjuster
• Processes auto property damage and lower level injury claims; assesses damage, makes payments,
and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move
the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Successful completion of required training programs and licensing; continuing education for licensing
Universal Technical Institute Irving,TX june 2018 to Nov 2019
Heavy Duty Diesel /Automotive Mechanic
•Automotive and diesel mechanic manual and electrical diagnostics
•Navigated the intertwined measures of hydraulics within automotive and diesel instruments
•Repair of Automotive and Diesel vehicles
•Electrical repairs, wire pulling, rewires and deconstructions.
•Attention to detail for tedious and intricate procedures
•Body & machanical repair.
Education
Heavy Duty Diesel /Automotive Mechanic Feb 2018- Nov 2019
Universal Technical Institute
Engineering / History August 2014- may 2015
Prairie View A&M
high school diploma August 2010- May 2014
West Mesquite High School
Community Service
Raising The Bridge, Mesquite Tx June 2021-January 2022
Children’s Mentor
•Mentor children, ages 12-18 weekly
•Organize extracurricular activities
•Formulate lesson plans regarding basic life skills
youth football Coach, Mesquite Tx August 2019-Dec 2019
Children’s Mentor
•Mentored children to be leaders
•Organized athletic activities