Nursing Assistant Customer Service
Resume:
BRANDY RAMOS
Santa Ana, CA. *****
**************@*****.***
Caring and compassionate Nursing Assistant provides thorough clinical, customer service and communication skills. Adaptable ability to quickly learn new concepts and skills. Medical terminology knowledge
Patient Care and Safety
Calm and level-headed under duress
Performing patient intakes
Quick problem solver
Collecting vital signs
10/2016 to Current
COUNTRY VILLA PLAZA
Santa Ana, CA
Nursing Assistant
Assessed vitals and noted medical information to report changes to nursing staff and physicians. Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness. Answered signal lights, bells and requests-for-service to assist patient services fulfillment. Documented patient intake and dietary requirements, also assisting with feeding and monitoring. Engaged with patient family and friends to provide courteous, efficient visit experience. Maintained sanitary conditions by providing immediate wound care and dressing changes. Responded to patient alarms and needs-assessment requests to identify course of treatment. 08/2016 to 09/2016
STANLEY'S HEALTHCARE CENTER
Westminster, CA.
Nursing Assistant (Clinical Internship)
Observe residents and report any health issues to the supervising nurse. Take care of a resident's personal hygiene, including bed bath, shaving, nail care and grooming. Assist residents with toileting, transferring empty catheter bags and assist with feeding residents. Monitor vital signs including temperature, pulse, respiration and blood pressure. Set up of meal trays, documenting food / fluid intake, making of beds and changing bed linens. Keeping the residents space clean, tidy, and assisting with showering and bed baths. Turn bed ridden residents to prevent bedsores.
08/2013 to 01/2016
JC PENNEY
Santa Ana, CA.
Retail Associate
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items. Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy. Managed cash register operations using POS system, including processing sales and returns. Expressed appreciation for patronage, inviting and encouraging customer return visits. CERTIFIED NURSE ASSISTANT: NURSING 08/2016
QBICS Career College, Santa Ana, CA
Excellent communication skills in English and Spanish Certified Nursing Assistant (CNA)(Certification #00964850) SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
LANGUAGES
CERTIFICATIONS
Homecare certificate
Restorative Nursing Assistant certificate
Mental Health and Psychiatric Aide certificate
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