Mail Carrier Transportation Assistant
Resume:
Sarah McIntire
Willowick OH *4095
*************@*****.***
SKILLS
Machine operation, inventory control, employee scheduling, cash handling, store planning and design, time management, personnel training, office organization EXPERIENCE
USPS - Highway Transportation Assistant
September 2019 - May 2020
● Processed all contractor applications for the transportation department by reviewing their application, filing their paperwork with HR and supplying their identification badges
● Processed and filed all of the various paperwork for the department including bills, route slips, driver records, mail manifests, incoming and outgoing orders and more
● Ordered supplies and inventory for the entire Akron Processing and Distribution Center to ensure operations ran smoothly
● Maintained relationships with customers and contractors by communicating via phone, email and fax
● Performed various office duties as delegated by upper management USPS - Processing and Distribution Clerk
April 2017 - September 2019
● Sorted parcels, magazines and letters both manually and with the assistance of machines in the back end of postal stations
● Organized mail into a correct sequence and made sure mail carriers received the correct mail for their assigned routes
● Handled customer concerns and questions while working the service window
● Practiced proper security procedures to ensure that certified, registered and insured mail were handled properly and delivered in a timely manner
● Operated a variety of machines in the processing and distribution center to sort mail accurately and efficiently
● Repaired machines and removed jams as necessary to ensure that operations were running properly
USPS - Mail Carrier
September 2015 - April 2017
● Sorted parcels, magazines and letters into delivery sequence
● Followed safety guidelines while delivering mail and operating postal vehicles
● Delivered registered, certified and insured mail pieces following USPS procedures on signatures and security
● Reported any unusual or unsafe circumstances including suspicious packages
● Collected outgoing mail and parcels from various delivery routes and returned them to the station for proper processing
● Met changing schedules for the delivery, collection and return of mail
● Worked with management and fellow carriers daily to ensure all mail on all routes was delivered in an appropriate time frame Subway- Assistant Manager
March 2009 - September 2015
● Interviewed potential new hires and trained all new staff members
● Maintained a clean and welcoming environment for customers and updated displays according to corporate procedures
● Prepared food and catering orders while meeting customer expectations ford quality
● Managed register balance to ensure its’ accuracy
● Performed weekly inventory checks and ordered products as needed
● Attended on-site and virtual training and meetings on behalf of the restaurant
Progressive- Customer Service Representative
September 2014 - February 2015
● Maintained customer relationships and provided excellent customer service
● Assisted customers, agents and third parties with questions regarding insurance policies
● Walked customers through in-depth billing histories and explained rate changes and payment schedules
● Worked with a variety of complex computer systems and programs to accurately and efficiently process customer requests and policy changes
● Closely followed all security procedures to assure confidential customer information was handled correctly
Walgreens- Reset Specialist
June 2012 - April 2014
● Assisted customers with questions by providing product knowledge relating to various departments
● Operated a variety of registers, computers and electronic equipment
● Managed inventory and maintained a pleasant environment for customers
● Collaborated with fellow employees to address issues that may have a negative impact on customers
● Updates shelves and displays to introduce new products into the store as outlined by corporate planograms
EDUCATION
Lakeland Community College, Kirtland OH - Associate of Arts May 2013 AWARDS
Safety Award- United States Postal Service 2016, 2017, 2018, 2019
Contact this candidate