Crew Member Customer Service
Resume:
Shepherd Fourgson Jr
Millwright Apprentice L.U.#*43
Pittsburgh, PA 15227
**********@*****.***
I am looking to start a career in the customer service/sales field. I would like a position working remotely so that I can take advantage of being an online student. With the ability to work from home I can create more time for school and development of my creativity. I am well organized and have always been a people person, problem solver, etc. My ability to put customers at ease is an asset that I believe will translate easily int the customer service field. I am articulate with proper mannerisms, I will be a valued asset with whatever team I join and I look forward to bringing a boost of energy with me. I aim to obtain employment with a company that challenges me to excel, with room for growth. Also to maintain stability with company and be an asset while meeting all challanges. To obtain gainful employment with a company that has room for advancement and stability.
Authorized to work in the US for any employer
Work Experience
Maintenance Technician
Cornerstone Nursing and Rehab Center - Pittsburgh, PA March 2022 to Present
I am a maintenance worker in charge of facilities and building maintenance which covers all phases of property management. Also, I was continuously call upon to interact with members in a prestigious country club as well as staff. My ability to understand demands and solve them in an expedited fashion became priceless.
Union Millwright Apprentice
Eastern Millwright Regional Council L.U.#443 - Pittsburgh, PA June 2017 to Present
As a Millwright Apprentice my duties include operating industrial machinery found in construction sites, factories, power plants, various mills, and other sectors. Also, duties include installing equipment, repairing items, and transferring machinery to needed locations. Housekeeping Lead/Floor Tech
Metz Environmental Services. (Asbury Heights Senior Care Community - Pittsburgh, PA June 2022 to October 2022
My duties were to maintain environmental cleanliness and infection control by thoroughly cleaning a senior care living community on all levels, e.g., resident's rooms, administration offices and nursing stations, and routinely check on biohazardous materials to be delivered to the trash room. Also all levels of floor/carpet cleaning. One month after being hired as a porter/Floor Tech in the housekeeping department I became the Housekeeping Lead/Floor Tech and received a $2 pay increase. This was in part mainly because of the outstanding customer service skills that I display while interacting with staff, residents, and visitors.
Constrution Worker
Scorpion Environmental - Pittsburgh, PA
July 2014 to May 2017
Residential demolition and renovations
Detailer
Limousine Detailer, Allstar Limousines - Pittsburgh, PA October 2013 to May 2014
Cleaning limousines and luxury buses, keeping them stocked with supplies and general cleaning of the garage.
Construction and Repair Contractor
Brian Charles Handyman Services - Baldwin, PA
March 2012 to October 2013
Residential renovation and remodeling. Landscape design/construction and seasonal cleaning/removal. Continued customer service through interaction with potential clients and current clients.
Line Lead/Packaging
Fudgie Wudgie - Pittsburgh, PA
October 2009 to December 2010
Budgie
Budgie LC
PGH, PA
Worked with and supervised team in making of chocolate candies. Organized groups for closing duties, e.g. (cleaning, inventory, etc). Learned to cook specialty fudge called ganache and coated said fudge with delicate technique called bottoming. Sorted and packaged large orders for shipment. Also obtained knowledge and experience of forklift operation while loading shipments onto cargo vehicles. Crew member/leader, and Landscape
Klinfelter s Lawn Care - Gibsonia, PA
March 2004 to August 2009
Pruning, trimming, and maintenance of several lawns of multimillion dollar homes and businesses. Also creating different flower, mulch, and tree bed designs and several landscape installations. During winter, Christmas light hanging fall cleanup, and snow removal for the same homes.
Crew leader of a five man crew.
Custodian, One Source
PGH, PA - Pittsburgh, PA
February 2004 to November 2005
General cleaning services of Post-Gazette distribution centers. Maintenance Crew Member/Commercial
SCI-Greensburg - Greensburg, PA
January 2000 to December 2003
All levels of maintenance services for the institution.(etc, plumbing, carpentry, electrical wiring, and landscaping.
Janitor/Laundry Foreman/Warehouse Clerk
SCI-Pittsburgh Departmental Industries
November 1996 to January 2000
PGH, PA
Stripping, waxing, and buffing floors. Use of various chemical cleaning compounds and equipment. Sorting of laundry for a 50 man unit. Loading unloading trailers, stocking and inventory of merchandise. Shipping and receiving internally/externally for the facility. KP Kitchen Duties and Dishwasher, SCI
Greene - Waynesburg, PA
November 1994 to June 1996
Cleaning dining area and cooking area and dishwashing in institutional cafeteria. Education
Post Secondary Diploma in Building Maintenance & Welding Dean Institute of Technology - Pittsburgh, PA
September 2016 to June 2017
Vocational Diploma in Building Trades-Plumbing,Carpentry,Res.Wiring Pa. Dept. of Education Trade Center. - Greensburg, PA February 2001 to May 2003
High school diploma or GED
Skills
• skilled in various phases of residential renovation, hand and power tools. (10+ years)
• Buffing (2 years)
• Handyman (10+ years)
• Carpentry (10+ years)
• Landscape Maintenance (10+ years)
• Construction (10+ years)
• Millwright (5 years)
• Industrial Equipment Experience (5 years)
• Equipment Repair (2 years)
• Welding (2 years)
• Warehouse experience (5 years)
• Forklift (10+ years)
• Fabrication
• Plumbing (10+ years)
• Maintenance (10+ years)
• Industrial Maintenance (5 years)
• Hydraulics (5 years)
• Electrical Experience (10+ years)
• Facilities Maintenance (10+ years)
• Blueprint Reading (10+ years)
• Commercial Cleaning (10+ years)
• Cleaning Experience (10+ years)
• Supervising Experience (10+ years)
• Restaurant experience (6 years)
• Typing (10+ years)
• Research (10+ years)
• Communication skills (10+ years)
• Basic math (10+ years)
• Time management (10+ years)
• Soldering (10+ years)
• Professional (10+ years)
• Computer literacy (10+ years)
• Concrete finishing
• Mechanical knowledge (5 years)
• Leadership (10+ years)
• Management (10+ years)
• Computer skills (10+ years)
• Electrical wiring
• Manufacturing
• English
Certifications and Licenses
Hoisting License
Assessments
Mechanical knowledge — Proficient
February 2022
Understanding and applying mechanical concepts and processes Full results: Proficient
Warehouse shift leader — Proficient
February 2022
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Basic maintenance and repair — Proficient
February 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Attention to detail — Highly Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Basic maintenance and repair — Proficient
March 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Work style: Reliability — Familiar
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar
Mechanical knowledge — Proficient
February 2022
Understanding and applying mechanical concepts and processes Full results: Proficient
Workplace safety — Familiar
June 2022
Using safe practices at work
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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