Sales Associate and Customer Service
Resume:
Jonathan Billick
J. Mack Robinson College of Business
Alpharetta, Ga 30005 ********.*******@*****.*** 770-***-****
Objective
To obtain a significant and challenging position in a fast paced and professional environment, where I will be able to continue to develop my skills, as well as provide me with an opportunity for growth in the industry.
Experience
We Schedule It – PASS – Work from Home Remote Work (November 2021– March 2022)
Top Producing Sales Associate
Only Associate to maintain above a 50% Conversion Rate.
Proficient knowledge on CRM Systems and Salesforce.
Effective use of Microsoft Office, Microsoft Teams, and Zoom.
The One Group – Kona Grill – Bartender, Alpharetta, Ga (November 2020 – Current)
●Effectively demonstrated high performance skills in a fast paced, stressful environment.
●Maintain Inventory, loss prevention, and variance spreadsheets.
Project Manager – Hallway Plumbing & CFC Pros, Alpharetta, Ga (December 2019 – November 2020)
Responsible for developing and outlining project goals and timelines.
Meet budgetary objectives and adjust to project constraints based on financial analysis.
Effectively direct multiple teams, and delegate project tasks based on team strengths and experience levels.
Liaison between general contractor, project team, upper management and ownership team.
Experience with process improvement and inventory control.
Advanced time management and analytical skills.
Sales & Operations Manager - Custom Golf Carts LLC of NASCAR’s Road Atlanta, Braselton, Ga (February 2017 – December 2019)
Grew Revenue from $250,000 to over $2.2 Million annually.
Identifying, organizing, and fulfilling all client needs for transportation and passes for all events.
Client Acquisition for vehicle sales and rental contracts.
Scheduling, shipping, and tracking of rental fleets for all major events in the Southeast.
Maintain storage, maintenance, and organization of all fleet vehicles in warehouse.
Development, Implementation, and Training of all Operations.
Tracking and inventory of all rental fleet vehicles, and floor plan vehicles.
Direct liaison for communication with teams, sponsors, and NASCAR staff.
Directed Logistics on Multiple Vehicle Carrier Loads all over the Southeast with time constraints.
ME Restaurant Group, Red Pepper Taqueria – Regional General Manager & Beverage Director (January 2014 – December 2019)
●Managed 3 regional restaurants in Metro Atlanta.
●Development of entire beverage menu and trained opening staff at all 3 locations.
●FOH and BOH management including inventory, ordering, training, and hiring.
●Financial reconciliation and organization.
●Involved in all levels of process development, process improvement, and daily operations.
Grand Hyatt Atlanta, Onyx Lounge - Food and Beverage Employee (January 2012 -January 2014)
●Banquet Captain Bartender and Server.
●Food and Beverage Service, and guest relations in the Grand Hyatt’s Onyx Lounge.
●Excelled in guest relations, meeting and exceeding all guests’ expectations.
●Developed the necessary skills to successfully work and thrive in a worldwide corporation and adapt to the corporate culture.
Concentrics Restaurants, The Spence – Bartender / Mixologist (June 2011 – January 2012)
●Development of an all-original and seasonally inspired craft cocktail menu.
●Extensive training with a Master Sommelier, as well as Master Chef All-star Champion, Richard Blaise.
U Restaurants, Escorpion Tacos and Tequila - Bartender / Mixologist (May 2010 – June 2011)
●Training and Certification in Bar Smarts Program.
●Extensive training with top rated Mixologists Adam Fox and Gilbert Marquez.
Eclipse Di Luna, Dunwoody – Bartender / Restaurant Server (March 2009 – May 2010)
●Lead server in charge of training, and opening and closing duties.
●Gained experience in high volume fast paced bartending.
CentraArchy Restaurant Group, Joey D’s Oak Room – Lead Bartender/ Bar Manager (January 2007 – March 2009)
●In charge of scheduling, training, inventory, and ordering.
●Lead team in all special promotions and marketing.
Jonathan Billick
J. Mack Robinson College of Business
13085 Morris Rd. Unit #11305
Alpharetta, Ga 30005 ********.*******@*****.*** 770-***-****
Education
Kennesaw State University 2005 – 2009
●Business Administration.
oRelated coursework including Business Administration, Business Information Systems, Micro/Macro Economics, Marketing Management
●Marketing Management.
oRelated Coursework in Accounting, International business, and Marketing Management
Georgia State University – J. Mack Robinson College of Business2012 - 2014
●Dual Degree Finance and Accounting.
oRelated coursework in Financial Analysis, Loan Structuring, Cost and Managerial Accounting, Corporate Finance, Strategic Management, Business Communications.
Computer Skills & Industry Software Experience
CRM Systems & Salesforce
Microsoft Office - Excel, Access, Outlook, PowerPoint, Word, Teams
QuickBooks
ProCore
POS systems - Aloha, Micros, POSI touch, Hot Sauce
Contact this candidate