Service Representative Customer

Kiason Perkins

**** **** **** ***** ● Los Angeles, CA 90062 ● 323-***-**** ● ********@*****.***

Objective

I am looking for a job in the Customer Service field where I can utilize my skills. Education

Associated Technical College Telecommunications Technician Los Angeles, CA Diploma-2017

Susan Miller Dorsey High School High School Diploma Los Angeles, CA Diploma-1992

Work Experience

Adecco, Glendale, CA Oct. 2015- Present

Customer Service Representative

• Greet customers in person and over the telephone.

• Inquire into customers’ purpose of visit or call.

• Assist customers with adjusting their accounts.

• File customer’s information and made sure all information was secured. VXI Global Solutions, Los Angeles, CA Sept. 2014- Sept. 2015 Inbound Account Associate

• Demonstrated advanced product knowledge and built quality customer relationships that result in Ensured friendly and professional interactions with all Direct TV customers.

• Performed tasks including but not limited to: processing credit applications, point of sales and customer support.

• Maintain an awareness of all promotions and advertisements. Manpower Agency, Los Angeles, CA Nov. 2013- July.2014 Contract Temporary Worker

• Work within different invents at the Los Angeles Convention Center to set up.

• Temporarily worked at Long Beach Convention Center and various events when hosted. Skills & Qualifications

• Good verbal and written communication, listening, and problem solving skills

• Over 10 years of customer service experience

• Experience with Windows PCs

• Type 40wpm

• Ability to work independently or in a team environment