JENNIFER MATZ
*** ****** ****** *********, ** ***78 · 850-***-****
aduzvv@r.postjobfree.com
Dedicated individual offering more than 20 years’ experience in the hospitality industry. EXPERIENCE
2011 – PRESENT
CLEANING SERVICES
PRIVATELY OWNED AND COMMERCIAL PROPERTIES
● Solely responsible for managing and maintaining several condominiums, townhomes, private residences, as well as providing pre and post construction clean-up. 1984 – 2011
RENTAL MANAGER/ASSISTANT MANAGER/ASSISTANT BOOKKEEPER/MARKETING DIRECTOR HOLIDAY SURF & RACQUET CLUB
510 GULF SHORE DRIVE
DESTIN, FL 32541
● Supervised front desk personnel for 166-unit gulf front condominium complex on Holiday Isle
● Responsible for all aspects of reservations, including guest arrivals and departures.
● Answered local calls, in-house calls, employee extensions, reservations line, owners’ line, and transferred/directed calls as necessary
● Maintained online database of rental guests for mailouts and occupancy reports for marketing purposes
● Oversaw accounts payable, accounts receivable, daily audits, daily bank deposits, processed maintenance and housekeeping work orders, EOM owner’s statements and EOM inventory
● Launched and maintained website
● Organized and attended all rental meetings and homeowner’s association meetings (building and grounds meetings, financial meetings, special assessment meetings and board meetings when necessary)
● First Resort Software for rentals, property management, payables and receivables, payroll, payroll taxes, w-2 and 1099 forms
● Excel and Word for inventory/letters, etc.
● Proficient in the use of cash register, mcv machine, credit card interface, call accounting, postage meter, copy machine, scanner, fax
EDUCATION
MAY 1980
HIGH SCHOOL DIPLOMA
CHOCTAWHATCHEE SENIOR HIGH SCHOOL
110 RACETRACK ROAD NW
FORT WALTON BEACH, FL 32547