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Room Attendant Customer Service

Location:
Pretoria, Gauteng, South Africa
Posted:
January 26, 2023

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Resume:

C.V

Of

Boitumelo

Mogotlane

Personal Details

Surname : Mogotlane

Name : Boitumelo Pertunia

Date of Birth : 28/01/1990

Nationality : South African

Criminal Record : None

Drivers License : C1

Home Address : 3104 Ivory Park

Midrand

1685

Cell Number : 072-***-****/064-***-****

Email Address : aduyev@r.postjobfree.com

Home Language : Sepedi

Other Languages : English, Zulu, Tswana, Xhosa

Educational Qualification

High School Attended : Jiyana Secondary School

Highest Standard Passed: Matric

Subjects Passed : English

: Sepedi

: Accounting

: Economics

: Business Economics

Current Qualification

Institution : Rose bank College (IIE Institude)

Qualification : Higher Certificate in Office Administration

Period : 18 Months

Computer Literacy : Outlook, word, Excel, Power Point

Modules : Introduction to personal computing

: Introduction to scholarship

: Introduction to public relations

: Business Management

: End user computing

: Business Communication

: work intergrated learning

: Typing and Dicta typing

Employment History

Company Name : Cell C

Position Held : Cleaner (sandton)

Duration : Casual (6 Months 2010)

Tasks : Cleaning of Offices and Maintaining Public Areas

Company Name : Crown Plaza

Position Held : Room Attendant (Rose bank)

Duration : 1 year (2011)

Tasks : Making Beds, Checks and secures rooms performing all cleaning Services etc.

Company Name : Southern Sun

Position Held : Room Attendant (sandton)

Duration : 1 Year (2013)

Tasks : Making beds, checks and perfoming all cleaning Services etc.

Company Name : Protea Hotel Transit (Protea Hotels Group)

Position Held : Room Attandent

Tasks : Making beds, Checks performing all cleaning Services etc.

Duration : 2 Years (2013-2014)

Compnany Name : Protea Hotel Transit (Protea Hotels Group)

Position Held : Housekeeping Supervisor

Duration : 1 Year (2015)

Task : Mantaining rooms, Providing Customer Service

Providing Training to Staff

Giving Clear Instructions to staff

Managing Time& Schedules

Managing Equipment& Suppliers

Cmpany Name : Protea Hotel Transit (Protea Hotels Group)

Position Held : Receptionist/Front Office Agent

Duration : February 2016 and 2019

Tasks : Handling Switchboard

Checking GUESTS arrival and departure

Maximizing revenue

Dealing with forex

Performing cashier related functions and general administrative duties

Company Name : Protea hotel transit

Attended : Marsha Training

Modules : Introduction to Marsha

: Basic Marsha navigation

: Looking up Marsha profiles

: Basic reservation creation

Company Name : Orion Safari Lodge

Position Held : Housekeeping Team Leader

Duration : 2021 and Current

Tasks : Lead housekeeping team and manages all staff related matters.

: Ensure the comfort and cleanliness of the hotel and hygiene and safety standard

Are consistently upheld

: Oversees storeroom and manages stock levels, other hotel equipments according

To the hotel standard

: Manage and co-ordinate housekeeping staff rosters, attendance, performance,

Trainings etc

: Motivate team members and resolve any issues that occur on the job.

References

Company Name : Protea Hotel Group

Reference : Ashlyn Griffiths

Contact Number : 072-***-****

Company Name : Protea Hotel Transit

Reference : Euphimia Cebekhulu

Contact Number : 081-***-****

Company Name : Protea Hotel Centurion

Reference : Ezekiel Madabola

Contant Number : 064-***-****

Company Name : Orion Safari Lodge Rustenburg

Reference : Rika Louw

Contact Number : 082-***-****



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