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Sales Associate Customer Service

Location:
New York, NY
Posted:
January 25, 2023

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Resume:

Fatou Samba *** East ***th street

New York,NY ***29

718-***-****

aduwwo@r.postjobfree.com

EXPERIENCE

Isabella Nursing and Rehabilitation Center, Bronx, NY — Receptionist

January 2021- july 2022

● Greeting and directing patients to examination rooms.

● Scheduling patient appointments and making reminder calls

● Informing patients about delays and wait times

● Monitor stock and supplies

● Compiling medical charts

CVS Pharmacy, New York,NY — Sales associate

May 2018 - July 2020

● Providing di erentiated customer service by anticipating customer needs

● Demonstrating passion and care in all interactions smd resolving potential service issues

● Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and o ering help

● Maintained knowledge of policies regarding payment, exchanges and security practices

● Helped customers in store and through phone calls Rite Aid Pharmacy, New York, NY — Sales Associate

January 2017 - March 2018

● Provided customer service by anticipating customer needs

● Demonstrated passion and care in all interactions and resolving potential service issues

● Maintained knowledge of policies regarding payment, exchanges and security practices

● Assisted with duties in areas of the store such as monitoring the backroom or bagging

EDUCATION

SKILLS

● Communication

● Attention to detail

● Collaboration

● Empathy

● Time management

● Patient care

● Customer service

● Multi-task

● Very fast paced

● Computer

AWARDS

● Nurse Aide certificate

● Employee of the

month

● Consistently met

deadlines

● Had the opportunity

to train new

employees at previous

jobs

LANGUAGES

English, French, wolof

Medgar Evers College, Brooklyn, NY — Associates in science August 2016 - May 2019

Renaissance charter High School For innovation, New York, NY— High school diploma

September 2012- June 2016

EXTERNSHIP

Isabella Nursing and Rehabilitation Center, New York, NY- CNA Externship

August 2022- September2022

● Helped patients with eating, bathing, grooming, mobility

● Provided patient comfort by utilizing resources and materials; transporting patients ; answering patients call lights and requests

● Reporting observations of the patient to nursing supervisor

● Maintained patient stability by checking vital signs and weight; testing urine and recording intake and output information

● Completed forms, reports, logs and records



Contact this candidate