Fatou Samba *** East ***th street
New York,NY ***29
aduwwo@r.postjobfree.com
EXPERIENCE
Isabella Nursing and Rehabilitation Center, Bronx, NY — Receptionist
January 2021- july 2022
● Greeting and directing patients to examination rooms.
● Scheduling patient appointments and making reminder calls
● Informing patients about delays and wait times
● Monitor stock and supplies
● Compiling medical charts
CVS Pharmacy, New York,NY — Sales associate
May 2018 - July 2020
● Providing di erentiated customer service by anticipating customer needs
● Demonstrating passion and care in all interactions smd resolving potential service issues
● Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and o ering help
● Maintained knowledge of policies regarding payment, exchanges and security practices
● Helped customers in store and through phone calls Rite Aid Pharmacy, New York, NY — Sales Associate
January 2017 - March 2018
● Provided customer service by anticipating customer needs
● Demonstrated passion and care in all interactions and resolving potential service issues
● Maintained knowledge of policies regarding payment, exchanges and security practices
● Assisted with duties in areas of the store such as monitoring the backroom or bagging
EDUCATION
SKILLS
● Communication
● Attention to detail
● Collaboration
● Empathy
● Time management
● Patient care
● Customer service
● Multi-task
● Very fast paced
● Computer
AWARDS
● Nurse Aide certificate
● Employee of the
month
● Consistently met
deadlines
● Had the opportunity
to train new
employees at previous
jobs
LANGUAGES
English, French, wolof
Medgar Evers College, Brooklyn, NY — Associates in science August 2016 - May 2019
Renaissance charter High School For innovation, New York, NY— High school diploma
September 2012- June 2016
EXTERNSHIP
Isabella Nursing and Rehabilitation Center, New York, NY- CNA Externship
August 2022- September2022
● Helped patients with eating, bathing, grooming, mobility
● Provided patient comfort by utilizing resources and materials; transporting patients ; answering patients call lights and requests
● Reporting observations of the patient to nursing supervisor
● Maintained patient stability by checking vital signs and weight; testing urine and recording intake and output information
● Completed forms, reports, logs and records