Skills

Work History

Kathy Murillo

Certified Phlebotomy Technician

Medical Assistant

Electrocardiography Technician

Standard First Aid CPR

Medical Billing and Coding

Manage Windows XP & 7

Utilize Medical Software System

2008-07 - Current Technical Lab Support

Bio Reference Labs, Elmwood Park, NJ

Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.

Recorded, reported and posted test results using Microsoft. Kept laboratory equipment clean and in good working order for optimal functionality and longevity.

Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers. Resolved conflicts and negotiated mutually beneficial agreements between parties.

Accurately recorded data in case files to facilitate clinical case coordination services and case management duties.

2008-07 - 2009-06 Physical Therapist Assistant

Doctor's House, West New York, NJ

Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.

Communicated with physicians to provide updates on patient care. Served customers in a friendly, efficient manner following outlined steps of service.

Maintained safe and sanitary work stations and equipment to reduce spread of Address Bloomfield, NJ, 07003

Phone 201-***-****

E-mail aduwe4@r.postjobfree.com

Education

Languages

germs, bacteria and other pathogens.

2004-01 - 2008-02 Physical Therapy Receptionist

Bergenline Health Career, North Bergen, NJ

Adeptly managed multi-line phone system and pleasantly greeted all patients. Completed and filed financial documentation for accounting purposes. Maintained current and accurate medical records for over 100 patients. Diagnosed and document customer complaints by utilizing provided tools and asking diagnostic questions.

Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements. 2003-06 - 2004-06 License's: Medical Assisting

American Training School - New Jersey

English

Spanish

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