Sign in

Customer Service Medical Assistant

Alpharetta, GA
January 23, 2023

Contact this candidate


Aviyah B Israel

**** **** *****, ********** ** **004 706-***-****


To obtain a position with a growth-oriented company in which I can utilize the skills that I have attained in administration, customer service, and medical assistant.


· Westwood College, Associates Applied Science Medical Assisting; Westwood College; Atlanta, GA September 2009

·Certified Massage Therapist & Health Educator; National Holistic Institute; Emeryville, CA

·Certified Business Management; Eden Area Original Occupational Program, Hayward CA

·Cambridge College Radiation Therapist, Peachtree Dunwoody GA, 2022-Present


·Microsoft Office, Windows 8, Word Excel Access, Power Point, Visio, Meditech, Medisoft

·Windows 3.1, 2000, 2013, Millennium, NT, XP, DOS 6.22, UNIX

·Administrative Management which included document quality review and 10 key input, typing 30 wpm. Phlebotomy skills in a medical environment and excellent company attendance throughout my employment career.

·Independent small business owner


Fleetcor - Triangle Pkwy Suite #100 Norcross GA; 30092

Accounts Manager Inbound Sales

Working knowledge and experience with Fleetnet, iFleet / FleetPro platforms.

Have excellent communication skills, both verbal and written, in order to properly communicate our product offerings and functionality manage and oversee accounts.

Superior customer service skills are required, with the ability to react quickly and decisively to resolve customer issues in a professional manner.

Work calmly in a fast-paced team environment; manage special projects without compromising other responsibilities.

Allconnect- 1600 Riveredge Pkwy #200 Atlanta GA; 30328

Home Services Consultants

Sell Cable and Satellite TV, Internet, Phone, Home Security, and more from top providers like ADT, AT&T, Charter, Comcast, DirecTV, Dish Network, Time Warner and Verizon.

Receives inbound sales calls from customers that are transferred by utility companies across the country.

The Home Services Consultant gathers information from the customer and recommends various products/services to meet the customer’s home service’s needs.

Salon Angie Locks of Love Lawrenceville, GA.; 12/2011 –Present

Salon Owner, Sister lock Consultant

·Duties: Interacting with clients, hairstyling and performing other beauty procedures.

·Provide aesthetic services such as; consultation sample locks, hair density, hair maintenance.

·Accounting, staff management including; marketing salon order supplies and advertising the salon's services.

·As salon owner I also ensured that the business is in clean design, handle customer service responsibilities making sure that all customers were completely satisfied and comfortable at all times.

Georgia Cancer Specialists, Lawrenceville, GA.; 03/2009 – 12/2012

Medical Assistant

·Duties: Responsible for assisting physicians and nurses with patient care

·Clerical, environmental, and organizational tasks, scheduling appointments, managing patient charts, and communicating with patients to ensure they understand the full spectrum of services offered.

·Triage patients, prepare patient exam rooms, record patient medical history, and perform vital signs.

·Educate patients on medication and other health related topics.

·Assist the physician during patient procedures when needed.

·Perform venipuncture, injections; apply dressing change, and urinalysis.

·Sterilize medical equipment.

·As directed by physician; prepare medications, administer medication, and refill prescriptions.

·20-30 daily patient blood draws.

·Prepare specimens for laboratory pick-up.

·Record lab procedures and test codes in Quest and Lab Corp electronically.

Customer Service & Blood Technician, Palo Alto, CA.; 04/2004 – 08/2009

Stanford School of Medicine

·Call center schedule appointments for blood donors.

·Ask all necessary questions for all blood donors’ that was required to donate.

·Input all patient information in system when necessary.

·Customer service switch

Lucille Packard Children’s Hospital, Palo Alto, CA.; 09/1999 - 06/2004

Ambulatory/ CTR Coordinator

·Appointment making and performs other clinic front desk activities using the scheduling system. Verifying insurance and documents.

·Responsible for receiving authorization for HMO plans.

·Ensuring patient care and customer service to patients and their families.

·Making sure patient’s paperwork is up to date.

·Scheduling orthopedics, craniofacial, urology, acute care, x-ray, appointments.


Available upon request.

Contact this candidate