Service Representative Data Entry
Resume:
Yasmine Stoutmire
Addison, Illinois 60101
Mobile 708-***-****
E-Mail: aduvct@r.postjobfree.com
Objective:
To obtain a career in a challenging organization, that will allow me to utilize my skills in a progressive environment. My goal is to perform with the best of my abilities and always put my best effort forward.
Salary Requirements:
$36,000 to $44,000 a year
Education:
August 2008-May 2012
Rich East High School
Park Forest, IL
August 2013-2014
Moraine Valley College
Palos Hill, Illinois
Study in (Early Childhood Development)
EMPLOYMENT:
Advocate Aurora Health
Intake Representative
October 2019- Current
Answer calls pertaining to patients needing Durable Medical Equipment
Assisting with needs of medical information pertaining to doctor notes, prescriptions for DME, and accepting new patient’s verification of insurances.
Notating and data entry of new patient processing
Insurance verifications
Obtaining prior approvals to provide medical necessities
Byram Health Care
New Intake Team Specialist
February 2019- October 2019
ERP member benefits for patients looking to receive supplies.
Update demographics; names, address, phone numbers, primary care physicians etc.
Answer in que customer service calls in a timely fashion.
Answer 100-150 inbound customer setups.
Excel setup
Record and verify pecos registered doctor and doctor physicians
Blue Cross Blue Shield
Downers Grove, Illinois
January 2018 – January 2019
Client Account Coordinator/
Evaluate business accounts and update any entries as necessary
Client coordinators maintain records of all transactions and contacts with clients.
Word, Excel, Outlook document knowledge
They record details of any complaints or problems that clients report
Relative experience to knowledge of HCPC coding, insurance reimbursement codes,
Patient ordering skills
ERP database used medical record lookup and processing medical account setup
They update sales records when clients place orders and maintain records of all requests for quotations.
Reach out to existing accounts and inquire about their changing insurance needs
Outbound calling to brokers if needed, scheduling and assisting with insurance needs
Allstate Insurance
Kelly Services
Woodridge,Illinois
June 2017- January 2018
AllState Claims Representative
Answer, screen, and direct calls for entire company
Assist with insurance quotes, payments, and direct questions regarding current claim
Communicate with multiple departments
Provide supportive information to customers to assist them in account information
Answering 100-200 calls per day
Other duties as assigned
First Transit
Melrose Park, Illinois
September 2015 to May 2017
Customer Service Representative
Booking reservations for disabled, trip planning
Dual screen operation
Knowledge with ability to use and operate word documents, excel process, outlook, etc.
Ability to answer 100-300 calls daily in que call set up
Excel and Microsoft Word knowledge and ability to understand
High Hopes Learning Center
Chicago Ridge, Illinois
August 2012- August 2015
Childcare Teacher
Teach the children color, shape, number and letter recognition, personal hygiene, and social skills.
Establish and enforce rules for behavior, and procedures for maintaining order.
Read books to entire classes or to small groups.
Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
Attend to children's needs such as diaper changes, feeding them, and taking time out to sit and play with them.
Reference:
Iman Abdelhalim
High Hopes Learning Center
Manager
Brionna Johnson
US Bank/ Mentor
Robin Spight
Byram Health Care
Trainer-Coworker
Donna Griffin-Powers
Byram Health Care
Trainer-Coworker
Contact this candidate