Carlos Almodovar

Miramar, FL *****

adusoe@r.postjobfree.com

+1-860-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Desktop Support Specialist

Industry FinTech - Aventura, FL

June 2022 to December 2022

Microsoft 365 administration.

Windows, Mac, iOS hardware and software support.

Audio Visual, VoIP, teleconferencing equipment configuration and maintenance. (Zoom, RingCentral)

Network infrastructure management.

Firewall and security.

Connectwise remote support.

Citrix ShareFile and Dropbox administration. End user support.

IT Support/Help Desk Technician

NaturalData - Sunrise, FL March 2022 to June 2022

Hardware mass deployment.

OS imaging. Logistics management.

Software configuration. Troubleshooting. End user support.

(Contract with American Express)

IT Systems Support Analyst

Insight Global - Plantation, FL January 2022 to March 2022

Responsible for programming, preparation and deployment of mobile device fleet.

Remote management, end user support and troubleshooting.

Procurement and distribution of computer hardware.

(Contract with DHL)

System Administrator

SubSeven - Granby, CT

February 2018 to May 2021

Computer networks infrastructure management.

Remote support.

Server maintenance.

Configuration and installation of custom hardware.

Software preparation and deployment.

Troubleshooting and maintenance.

Repairs and upgrades.

Firewall and secure access monitoring.

IP camera/NVR security systems.

Audio Visual equipment/media streaming and delivery.

Network cabling (CAT5,CAT6) LAN/WAN/WiFi

IT Manager

Hartford Springfield Auction Co-Op - East Granby, CT

January 2011 to June 2019

In charge of all technology, security and media operations at a vehicle auction for dealers. Deployed and managed user networks across multiple sites integrating sales, accounting and service departments.

Installation and maintenance of all hardware/software systems. Design and monitoring of all security and A/V equipment.

Server Build Technician

Whalley Computer Associates - Southwick, MA November 2007 to December 2009

Building/testing/packaging/shipping servers for Dell/EMC.

Education

Micro Computing Technician in Information Technology

Password Smartechnology - San Germán, PR

Skills

•Computer Hardware (10+ years)

•Multimedia (10+ years)

•Computer Repair (10+ years)

•Network Management (10+ years)

•IT Management (10+ years)

•Network Administration (10+ years)

•Strategic Planning (10+ years)

•Vendor Management (10+ years)

•VMware (10+ years)

•Security (10+ years)

•Active Directory (10+ years)

•Testing (10+ years)

•Microsoft 365 (10+ years)

•Microsoft Windows Server (10+ years)

•VoIP (10+ years)

•LAN (10+ years)

•Technical Support (10+ years)

•Disaster Recovery (10+ years)

•System Administration (10+ years)

•Operating Systems (10+ years)

•Remote Access Software (10+ years)

•Software troubleshooting (10+ years)

•Customer Service (10+ years)

•Security System Experience (10+ years)

•iOS (10+ years)

•Android OS (10+ years)

•ServiceNow (10+ years)

•Mobile Device Management (10+ years)

Languages

•English - Fluent

•Spanish - Fluent

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