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Branch Manager, superior client service and sales

Location:
Helena, AL
Posted:
January 13, 2023

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Resume:

ASHLEY SEEFELD

Experience

AMSOUTH BANK/ REGIONS BANK October 2004 – December 2013

Branch Manager

Birmingham, AL

Review and monitor all branch controls daily to ensure all compliance policies and procedures are strictly adhered to

Ensured all branch associates stay abreast of regulatory and compliance information and communication, including weekly meetings to check for complete understanding of any updates or changes Monitor all associate computer based training activity including BSA/AML, OFAC and Privacy. Maintain strong relationships with various line of business partners to ensure proper due diligence is being conducted for higher risk client relationships to minimize and risk to the bank Partner with security investigators for multiple situations including various fraud schemes intended to defraud the bank.

Conduct monthly general ledger account audits, deposit account opening forms and information audits Grow and retain branch deposit and loan balances of approximately 65 million dollars combined through properly advising clients on deposit account

and lending options and communicating with appropriate line of business partner/ loan center to ensure client needs are met while minimizing risk to the bank

AMSOUTH BANK April 2003 – October 2004

Assistant Banch Manager/Inside Sales Manager

Birmingham, AL

Assisted in managing sales staff of 12 associates including team building, daily coaching and development of branch associates

Scheduled and ensured monthly teller surprise cash audits and general ledger account audits were completed in accordance with policy and procedure

Managed consumer and business loan process in branch from application to follow up after closing to ensure all appropriate steps were followed

Coached and developed licensed associates on investment sales information and documentation process before, during and after investment transactions.

LIMITED BRANDS/ VICTORIA'S SECRET March 1998 – April 2003 Store Manager

Birmingham, AL

Top client service rating in the district of twelve stores Increased sales in two different locations to top 20% in the company in the top four revenue driving categories Managed a staff of more than 30 associates to reach sales in excess of 2.5 million dollars resulting in a 23% increase year over year

Increased average dollar sale per client to over eighty dollars Hired, trained and retained large staff in high turn over market Personal

Planning committee for the Buck Creek Festival 2008 to 2013 Member of the Helena Business Professionals Association 2007 to 2013 146 Marlstone Drive

Helena, AL 35080

Phone: 205-***-****

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