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Call Center Japanese

Location:
Arlington, VA
Salary:
75000
Posted:
January 11, 2023

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Resume:

Takao Otsuka

**** * **** **, ******* Arlington, VA22201

aduln4@r.postjobfree.com

949-***-****

HIGHLIGHTS

Extensive experience of executive management (US and Japan), headhunting/talent acquisition and recruitment service as well as sales and customer dealer service at financial institutions including global securities companies.

US Green card holder

EXPERIENCE

Headhunting &Recruitment Services/Study Abroad Agent

Future Stream USA, Inc. (Irvine, California USA) March 2015 – March 2019

CEO/owner (headhunting service business)

Full Cycle Recruiter

Conducted talent recruitment and acquisition professional service (mainly IT engineers and talent with specified skills and experience) developing and executing recruiting plans mainly for Japanese corporations and local corporations.

Managed and executed all phases of full-cycle recruiting, from researching candidates in the US and Japan market, researching related matters, screening and interviewing online, negotiations, selecting best-option candidate placement and onboarding.

Negotiated various conditions with clients and developed new clients including providing HR talent consultation.

Future Stream Japan, Tokyo 2011 – December 2018

CEO/owner

Conducted talent recruitment and acquisition professional service mainly for middle management positions at corporate companies.

Developed new corporate clients by conducting all phases including supporting database construction and developing internal technical/digital tools as well as searching for overseas business partners including negotiating and creating business contracts.

Introduced talent (an annual income of more than 10 million yen of annual income) to financial institutions, IT soft development companies, part manufacturers, Shosha (major trading corporations), medical/pharmaceutical manufacturers including overseas position placements.

Pacific Human Bridge, Inc., California, USA September 2008 – October 2010

CEO/owner – 6 local staff members

Conducted headhunting/recruitment service after buying out a long-established company ( 20 year-business operation)

Managed 6 local staff members mainly for technicians, doctors, nurses, medical and care service staff at medical institutions such as individual practitioners, clinics, hospitals and senior care homes.

PEMA NEWYORK Inc. May 2003 – July 2008

CEO 4 staff in Tokyo and 5 in New York (WECI)

Established a company providing study abroad services and related consultation including introduction/arrangement of English language study abroad (US, Canada, New Zealand and Europe), intern introduction support and specialized job introduction and study programs for nurses, senior students and adventurous program for reclusive young students)

Planned and executed innovative overseas study programs such as unique experience (Producing wine in France, staying in New York targeting for the wealthy people and hobby courses overseas)

. Transferred the business to Education Japan Co., 2009

HRA Japan Co., Ltd. October 1993 – September 2003

CEO/owner (8 headhunters and 2 clerical staff)

Launched a company providing headhunting services to financial institutions (banks, securities companies, investment trust companies and life insurance companies)

. Won an exclusive agent contract for talent acquisition for a subsidiary company in Japan, Charles Schwab, a major American securities company)

. Planned and developed HR business database in collaboration with IT professionals and contributed to unified management of clients’ progress situations, contracts and HR.

. The business was transferred to Business Trust (Hercules listed company), Aug. 2003

Experience at Securities Companies/Banks

Securities/Banks

CITI BANK, Tokyo

Contracted bilingual staff at Call Center (part-time)

State Street Bank, Tokyo May 1991 – June 1993

Stock lending trader

Cresvale International, Tokyo July 1989 – April 1991

Operation Manager (6 staff members)

Checked settlement instructions for foreign securities deals and handled shareholder meetings, stock dividends and tax return, conducted research and liaised with overseas branches.

Baring Securities, Tokyo Branch September 1987 – July 1989

Engaged in conducting custodian work of foreign securities for Japanese investors including liaising and negotiating with custodians (Belgium office).

Credit Suisse Trust and Banking Corporation March 1984 – July 1987

Foreign Exchange Trading Room

Conducted customer dealing service including loan consultation, providing information on foreign exchange and trend situations for foreign capital companies in Japan and Japanese corporations.

Kanto Bank, Ibaragi April 1974 – February 1983

Tennoji Branch, Chiba/Tokyo Branch

Teller

Salesperson – Conducted sales and developed new individual clients and shops.

Part-time/Contract Staff for Examination and Screening of Documents

(April 2020 – Jan. 2021)

Nov. 2020 – Jan. 2021

Toppan Printing Co., Ltd.

Information Communication Business Dept.

BPR Special Project - BPR Design/Development Division

Examined documents for applied information through text and image information.

April 2020 – August 2020

Tokyo Shigoto Zaidan Examination of documents for subsidy application.

Fukushi Iryo

Examined corporate loan application documents.

Japan Pension Service

Examined application documents for pension and related clerical work

EDUCATION

Nihon University

Bachelor’s degree in Economics, March 1974

International House English School (UK), Feb. 1984

English Intensive Course

PERSONAL INFORMATION

Date of Birth: September 1951 (Male)

Nationality: Japanese

VISA: US Green Card Holder



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