Customer Service
Resume:
Morgan Moore
Muskegon, MI *****
***************@*****.***
I am a goal-driven young professional who is motivated to go beyond my comfort zone to learn new things. I would like to be bilingual by the end of my college career. My career goals include serving my country and using my entrepreneurial spirit to improve the lives of others. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Tax Preparer, Jackson Hewitt
Jackson Hewitt - Muskegon, MI
December 2021 to Present
Preparer for client taxes
Admin/ driver
Medix - Muskegon, MI
November 2021 to Present
1. Register patient into health point system to get there vaccine shots 2. Drive to and from sites
3. Set up vaccine equipment
4. Monitor patients after they received their vaccines. Med Tech
American House Senior Living Communities - Spring Lake, MI August 2021 to October 2021
Prep and passed out meds
Took vitals and temperature
Took blood sugar and insulin
Med Tech/Resident Aide/Caregiver
Appledorn Assisted Living Center - South - Holland, MI June 2021 to August 2021
Med Tech, Passed out meds to residents
Resident aide, Get residents ready for the day and night. Change their briefs
Feed them if they need help eating
Get them drinks
Nightly Checks on residents
Get them up in the morning
Food consumables
Walmart - Muskegon, MI
February 2021 to June 2021
Stocking
Bring inventory from freezer and cooler to the floor Assist customer
Cashier/Customer Service
Burger King - Muskegon, MI
October 2020 to January 2021
• Take orders and pass out food
• Bag customer food
• Wash dishes and dry them
• Stock up
Sales Associate
Spirit Halloween Super Store - Terre Haute, IN
October 2019 to November 2019
• Recovery
• Fitting room
• Cashier
FedEx Package Handler
FedEx Express - Indianapolis, IN
June 2019 to August 2019
Sorted packages
Put packages on the convertible belt
Cashier/Customer Service
Just show-n-off - Indianapolis, IN
March 2019 to August 2019
• Wash/dry towels
• Washed clients hair
• Braid clients hair
• Sell merchandise
• Swept the floor and mop
• Put price tags on merchant
• Made sure the store was clean and presentable
Arby's Shift Manager
Arby's - Indianapolis, IN
March 2019 to June 2019
I was in charged over crew members
bagged food
Cashier/Customer Service
T.J. Maxx - Indianapolis, IN
August 2018 to March 2019
Recovery
Cashier in jewelry
Fitting room
Teaching Assistant
Lakeview Church - Indianapolis, IN
September 2016 to September 2018
Assist with passing out Christian lessons
● Assist with behavioral
● Assist with games
● Supervise 10 - 20 students (ages 6-8)
Administrative Assistant
First Frontage Recruiting - Indianapolis, IN
July 2016 to January 2017
Scanned papers
● Creating recruiter spreadsheets
● Typing documents
Education
Bachelor's degree in Healthcare
South University_Savannah Online - Savannah, GA
August 2020 to Present
High school or equivalent
Ben Davis University High School - Indianapolis, IN July 2017 to May 2019
Associate in Business management
Vincennes University - Vincennes, IN
July 2017 to April 2019
Skills
• Microsoft Office (1 year)
• Customer Service
• Cashiering
• Call Center
• Administrative Experience (1 year)
• Spanish
• Public Speaking Skills (10+ years)
• Military Experience
• Sales
• Recruiting
• Restaurant Experience
• Cash Handling
• English
• Leadership
• Computer Skills (10+ years)
• Customer Support (4 years)
• Inside Sales (3 years)
• Social Media Management
• Typing
• Organizational Skills
• Human Resources
• Public Relations
• Retail sales
• Medical terminology
• Blood sampling
• Supervising experience
• Management
• Office manager experience
• Payroll
• Account Management
• Sales
• Vital signs
• Assisted living
• Early childhood education
• Classroom experience
• Childcare
• Medical Imaging
• Mentoring
• Office Assistant
• Host/hostess experience
• Training & development
• Serving
• Front desk
• Patient observation
• Experience with children
• Personal Assistant Experience
• Caregiving (2 years)
• Memory care
• Senior care
• Hotel experience
• Home Care (1 year)
• machine operator (1 year)
• Medication administration
• Records management
• Documentation review
• Medical office experience
• Dental office experience
• Preschool experience (1 year)
• Special Education
• Medical Records (Less than 1 year)
• EMR Systems (1 year)
• Hair styling
• Food service
• Medical billing
• Dental assisting
• Laboratory experience
• Medical receptionist
• Care plans
• Nursing
• Merchandising
• Hospital experience
• Guest services
• Financial acumen
• LAN
• Windows
• Research
• Management
• Accounting
• GAAP
• Fiscal management
• Google Suite
• Tax experience
• Banking
Military Service
Branch: Army
Service Country: United States
Rank: PV1
November 2018 to December 2019
Awards
National honor society
August 2017
Spanish national honor society
November 2018
Business professional of america
December 2015
Karate
January 2017
Precious Miss
June 2016
Certifications and Licenses
Driver's License
CPR
January 2016 to Present
First Aid
January 2015 to Present
Medical Technologist
X-Ray Certification
Present
Took pictures of X-rays
CNA
Medical Technologist
Certified Medical Assistant
BLS Certification
Assessments
Sales Skills — Familiar
October 2020
Influencing and negotiating with customers
Full results: Familiar
Call Center Customer Service — Completed
October 2020
Applying customer service skills in a call center setting. Full results: Completed
Work Style: Reliability — Completed
December 2020
Tendency to be dependable and come to work
Full results: Completed
Cooking Skills: Basic Food Preparation — Completed June 2020
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Completed
Work Style: Conscientiousness — Familiar
December 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Familiar
Early childhood development — Completed
August 2021
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Completed
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Social media — Completed
August 2021
Knowledge of popular social media platforms, features, and functions Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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