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Interpersonal skills, communication skills, guest service, hospitality

Location:
New York, NY
Posted:
January 07, 2023

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Resume:

Reagan Walker

New York, NY *****

aduh4v@r.postjobfree.com

+1-914-***-****

I am an energetic, focused, hard-working team player seeking full-time employment which would allow me to grow personally and professionally into a fulfilling career in a stable work enviornment. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Sales Associate

Psycho Bunny - New York, NY

November 2022 to Present

• Maintain store expectations to improve customer shopping experience

• Demonstrate a great degree of integrity and impose/maintain all company policies and communicate violations to the leadership team

• accomplish floor replenishment and transport as needed to guarantee client satisfaction and size availability and help resolve issues for customers and balance several customers in a busy retail environment.

• Conducted credit card transactions through POS System

• Placed orders

• Up-sold customers

• Answered incoming calls

Dog and Cat Sitter

Gotham City Cat Care - New York, NY

May 2016 to Present

Feed assigned pets.

Walk assigned pets four times a week, twice a day. Bathed animals once a week.

Give appropriate medicine when needed.

Hostess/Cashier

The Painted Duck - Atlanta, GA

March 2022 to July 2022

• Greeting guests

• Taking reservations and managing them

• Managing a wait-list

• Communicating wait times to guests

• Managing the seating chart

• Seating guests

• Cleaning and making to-go orders

Shift Leader

Target - Atlanta, GA

February 2022 to March 2022

• Handle customer complaints

• provide appropriate solutions and alternatives within the time limits

• follow up to ensure resolution

• Keep records of customer interactions

• process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

Hostess

Angels of Harlem - New York, NY

August 2021 to December 2021

• Seats guests and manage the seating chart.

• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

• Welcome guests in a warm and friendly manner

Stock Associate/Sales Associate

Trader Joe's - New York, NY

December 2019 to July 2021

• Responsible for receiving and unloading deliveries, stocking shelves, building displays.

• Performed periodic maintenance of floor cleaning

• Answering questions about Trader Joe's products

• making sure that every customer has a fun, friendly and informative shopping experience

• Provided feedback and assist customers with complaints and questions

• Communicated product and services to customers

• Received processed orders and returns.

• Handled transactions of cash registers.

Photographer/Sales Associate

Freeze Frame Photography - New York, NY

December 2017 to May 2018

Assist guest to the observation deck, take photos of guest, and edit pictures in Photoshop. Sales Associate

GAP Inc - New York, NY

October 2016 to April 2017

• Maintain store expectations to improve customer shopping experience,

• demonstrate a great degree of integrity and impose/maintain all company policies and communicate violations to the leadership team,

• accomplish floor replenishment and transport as needed to guarantee client satisfaction and size availability and help resolve issues for customers and balance several customers in a busy retail environment.

Holiday Sales Associate

Old Navy

November 2015 to December 2015

Student Intern, Clerk

Summer Youth Employment Program (SYEP) - New York, NY June 2012 to August 2013

Summer Youth Employment Program (SYEP) Student Intern, Clerk Education

College

CUNY LaGuardia Community College - Queens, NY

July 2016 to September 2017

High school diploma

Business of Sports School

2016

Skills

• Photography

• Pet Sitting

• Pet Care

• Video Editing

• Babysitting

• Animal Care

• Pet Grooming

• Guest Services

• Driving (Less than 1 year)

Additional Information

Skills

• Microsoft Office, Camera Operator (Model EOS Rebel T3i Canon), Video Editor Software (MAC Vegas Pro) (2 years)



Contact this candidate