San Antonio, Tx *****
*********@******.***
Amaris Ramirez
Well qualified 3+ years experience Associate/college student majoring in Business Management looking to expand knowledge & experience in High volume customer service jobs. Well spoken and driven to strive for success in balancing company goals while helping all customers find satisfactory solutions. SKILLS
Customer Service Skills
45+ WPM
Accuracy and attention to detail
Flexibility and time management
EXPERIENCE
University Hospital, 4502 Medical Drive
Patient Access Representative -
•provide Patients with satisfactory customer service while admitting them into hospital
•provide knowledge to patients about HIPPA & necessary medical forms QVC, 9855 Westover Hills Blvd — Customer Service Representative
● Provide fast problem-solving skills
● Help customer with certain issues involving payment, questions & checkouts
Caption Call, 3846 Medical Dr— Captioning Agent
● Provide clear and fast paced communication for client to read
● Translate calls for deaf clients
EDUCATION
Northwest Vista, 3535 N Ellison Dr— Business Management AA to BS August 2019- Current
Champions School Of Real Estate, 10000 San Pedro Ave
● April- Current
Internship- Blue Skies of Texas West Nursing Home
● take vitals for patients
● Provide detail oriented information to RN’s
- CPR Certified