Adrian Alfonso
Customer Service Manager
Energetic, enthusiastic, and tireless management professional seeks position with company interested in stronger sales and growth of entire team . Team-leader with proven history of growth and expansion looking to turn a great group of people into an outstanding team that meets all goals. adufxi@r.postjobfree.com 091******** CALOOCAN CITY, Philippines WORK EXPERIENCE
Store Supervisor
Yi Fang Taiwan Fruit Tea / Thousandcups Inc
04/2019 - Present,
Bubble tea shop. Freshly-made premium teas and juices using real ingredients Specialization in Food / Beverage / Restaurant Service Role Management Position Level as Manager.
Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Models a customer comes first attitude, delivers legendary customer service, and supervises team to ensure they are delivering legendary customer service.
Contact : Ryen Mendoza - (091*-*******
Store Supervisor
Boulangerie 22 / Amado Group of Companies
07/2017 - 02/2018,
Boulangerie22 is a fusion of traditional principles with a modern twist, bringing forth melt in your mouth breads and pastries.
Have a background in forecasting.
Good knowledge of inventory management, supply chain and international logistics operations.
Good analytical skills and planning abilities.
Contact : Lady Lyn Lopez - (091*-***-****
Assistant Store Manager
Starbucks Coffee / Rustans Coffee
05/2008 - 09/2015,
Specialization in Food / Beverage / Restaurant Service Role Management Position Level as Assistant Manager.
Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of the company. Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a positive example for the shift team.
Reviews store environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching and direction to the shift team to achieve operational goals. Communicates ideas to the store manager for broader areas of improvement.
Contact : Edlyn Ilagan - (090*-***-****
PROFICIENT IN MS OFFICE
Proficient with Microsoft Word, Excel and
PowerPoint
Composed and sent over 150 emails a week using
Microsoft Outlook
Created and formatted simple office budget
spreadsheets on Microsoft Excel
Wrote, edited and formatted documents on
Microsoft Word
Organized tasks using Google Calendar
EDUCATION
Mechanical Production in Engineering
Technology
Technological Univerity of the Philippines
03/1999 - 07/2003,
LANGUAGES
English
Full Professional Proficiency
Filipino
Native or Bilingual Proficiency
INTERESTS
Sports Movies Music Video Games
Achievements/Tasks
Achievements/Tasks
Achievements/Tasks