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Customer Service Store Manager

Location:
Barangay 177, Quezon City, Philippines
Posted:
January 04, 2023

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Resume:

Adrian Alfonso

Customer Service Manager

Energetic, enthusiastic, and tireless management professional seeks position with company interested in stronger sales and growth of entire team . Team-leader with proven history of growth and expansion looking to turn a great group of people into an outstanding team that meets all goals. adufxi@r.postjobfree.com 091******** CALOOCAN CITY, Philippines WORK EXPERIENCE

Store Supervisor

Yi Fang Taiwan Fruit Tea / Thousandcups Inc

04/2019 - Present,

Bubble tea shop. Freshly-made premium teas and juices using real ingredients Specialization in Food / Beverage / Restaurant Service Role Management Position Level as Manager.

Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Models a customer comes first attitude, delivers legendary customer service, and supervises team to ensure they are delivering legendary customer service.

Contact : Ryen Mendoza - (091*-*******

Store Supervisor

Boulangerie 22 / Amado Group of Companies

07/2017 - 02/2018,

Boulangerie22 is a fusion of traditional principles with a modern twist, bringing forth melt in your mouth breads and pastries.

Have a background in forecasting.

Good knowledge of inventory management, supply chain and international logistics operations.

Good analytical skills and planning abilities.

Contact : Lady Lyn Lopez - (091*-***-****

Assistant Store Manager

Starbucks Coffee / Rustans Coffee

05/2008 - 09/2015,

Specialization in Food / Beverage / Restaurant Service Role Management Position Level as Assistant Manager.

Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of the company. Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a positive example for the shift team.

Reviews store environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching and direction to the shift team to achieve operational goals. Communicates ideas to the store manager for broader areas of improvement.

Contact : Edlyn Ilagan - (090*-***-****

PROFICIENT IN MS OFFICE

Proficient with Microsoft Word, Excel and

PowerPoint

Composed and sent over 150 emails a week using

Microsoft Outlook

Created and formatted simple office budget

spreadsheets on Microsoft Excel

Wrote, edited and formatted documents on

Microsoft Word

Organized tasks using Google Calendar

EDUCATION

Mechanical Production in Engineering

Technology

Technological Univerity of the Philippines

03/1999 - 07/2003,

LANGUAGES

English

Full Professional Proficiency

Filipino

Native or Bilingual Proficiency

INTERESTS

Sports Movies Music Video Games

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks



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