AR Credit
Professional Experience
Brenda’s background consists of a diverse career (25+years) in Credit Collections receivable and Accounts Payable with 10 years of supervisory experience. She has excellent attention to details, outstanding planning and organizational skills, exceptional work ethic, and an outgoing personality.
She also has experience using various accounting software programs, and is adept in the use of Microsoft Excel for VLOOKUP, Pivot Tables, and charts
Principal Areas of Practice and expertise
Accounts Receivable Vendor Invoice Auditing Negotiate Vendor Payments Aging analysis and review Analyze Reports for Financial Statements General ledger/chart of Account management Journal entries Approve payroll Invoicing Credit Card Reconciliations Interface with Sales Organization to communicate credit decisions & ensure timely review Review Contracts/Purchase Order Initiate process improvement & to simplify & improve productivity
Achievements:
Improved A/R DSO Monthly by 10 to 20 percent by negotiating vendor late fees and capitalizing on vendor discounts & adjustments.
Implemented new training materials for self-starters
Processed overpayments/underpayments due to duplicate payments
Recovered overpayments
Updated Accounts Receivable credit files and tax exemption certificates
Write training manual for credit department
Starplast USA, LLC, Houston, TX 12-2019 to current
AR Credit Manager
Manage AR department
Monitor & train employees
Run & Review daily reports
Analyze/review customer accounts
Review credit lines for increases/decreases
Work closely with sales rep, branch manager(s) and other managers to resolve credit and collections issues
Crane ChemPharma Flow Solutions, The Woodlands, TX 4-2019 t0 9-2019
Senior Credit Analyst
Responsible for portfolio of $10 million
Monitor deductions taken in error by customer due to discounts, etc.
Set up new accounts
Review credit lines for increases
Work closely with sales rep, branch manager(s) and other managers to resolve credit and collections issues
Work aggressively to keep 90+ day past due accounts from aging and write-offs to a minimum.
Interact with sales rep daily regarding problem accounts
Submit discount, sales tax adjustments, disputes and write-offs daily
Answer incoming/outgoing calls daily
Update contact information and credit files
Worked in various portals to ensure customer invoices were uploaded immediately
Release orders consistently with collection of past due accounts
Prepare monthly reports for month end close
Rubicon Oilfield International– Houston, TX 1-2019 to 3-2019
AR Credit Specialist
Assist with special projects
Responsible for portfolio of $100 million
Monitor deductions taken in error by customer due to discounts, etc.
Set up new accounts
Review credit lines for increase
Work closely with sales rep, branch manager(s) and other managers to resolve credit and collections issues
Develop and standardize written policy documentation for credit department
Work aggressively to keep 90+ day past due accounts from aging and write-offs to a minimum.
Interact with sales rep daily regarding problem customers
Submit discount, sales tax adjustments, disputes and write-offs daily
Answer incoming/outgoing calls daily
Update contact information and credit files
Worked in various portals to ensure customer invoices were uploaded immediately
Prepared easy access departmental listing for credit department
Carrier Enterprise/Burnett Staffing – Houston, TX 6-2018 to 9-2018
Senior Credit Manager
Manage employees & train new hires
Assist with special projects
Responsible for portfolio of $100 million
Release orders for problem accounts
Process ACH/EFT, credit card payments daily
Monitor deductions taken in error by customer due to discounts, etc.
Set up new accounts
Review credit lines for increase/decrease
Work closely with sales rep, branch managers and other managers to resolve credit and collections issues
Develop and standardize written policy documentation for credit department
Balance cultivating strong relationships with customers while aggressively working to keep 90+ day past due accounts from aging and write-offs to a minimum.
Interface with sales organization to communicate credit decisions and ensure timely review of national accounts
Distribution Now / Dnow L.P. – Houston, TX 4-2015 to 4-2018
Senior Credit Analyst
Assist with special projects
Responsible for portfolio of $50 million plus
Mentor/coach team of 6 employees
Review credit lines daily
Processed adjustments, write-offs, tax adjustments & intercompany adjustments
Release orders daily
Supervise and Train new hires
Answer incoming/outgoing calls daily
Reconcile problematic accounts
Assist with month end close
Processed check runs for payments received via FEDX
Approve liens within level of authority
Assigning accounts to collection & bankruptcy when applicable
Process new customer account setup
Coded and processed 600-1200 expense reports/ invoices combined monthly
Verified that all invoices and expense reports have the appropriate approvals
Analyzed details of transactions, including funds received to provide clients with account balances at month-end and to ensure monthly budgets have not been exceeded
Scanned documentation to customers as requested
Develop collection strategies to reduce the DSO
Assist with ACH/EFT & Wire payments for Cash App Department.
Extract data in Excel by using pivot tables
Selected Achievements:
Ensuring new accounts were set up within timely manner.
Reducing the DSO monthly
Provide incentives to employees who met their personal goals and the team goals.
Goodman Manufacturing / Daikin - Houston, TX 6-2005 to 4-2015
Credit Team Lead
Responsible for credit analysis & collection operation of a portfolio of $20 million
Mentor/coach team of 6 employees
Review credit lines daily
Processed adjustments, write-offs, tax adjustments & intercompany adjustments
Release orders daily
Train new hires
Answer incoming/outgoing calls daily
Reconcile problematic accounts
Assist with month end close to ensure special billing was processed, etc.
Processed check runs for payments sent via FEDX
Processed and reconciled credit card accounts daily
Analyzed vendor payments to coincide with monthly budgeted amounts to distribute
Assigning accounts to collection & bankruptcy
Handled the new customer setup
Selected Achievements:
Identify problematic accounts and to prepare accounts to be sent to collection agency
Focused on high dollar invoices by pulling the purchasing order, shipping docs and PO(s)
Hanover Compression Limited Partnership – Houston, TX 6-2001 to 3-2005
Senior Credit Analyst
Maintained & collected on accounts receivable balances of $3 million plus
Managed 1500 to 2000 customers monthly
Review credit lines daily
Set up new accounts
Prepared daily deposits for checks received at local office
Processed adjustments, write-offs, tax adjustments & intercompany adjustments
Released orders daily
Placed accounts on “credit-hold” due to delinquency
Handled journal entries and account reconciliations for month-end close
Train new hires
Answer incoming/outgoing calls
Handle all irate customer calls
DHL Worldwide Express – Houston, TX 6-1993 to 8-2000
Senior Credit Specialist
Manage monthly que that averaged over $800k in revenue.
Monitored and contacted past due accounts regarding payments & payment arrangements
Tracked and researched short payments due to pricing, discounts & sales tax
Audited purchase orders utilizing SAP for research
Tracked freight and sales tax charges for all US accounts
Scanned and emailed 100+ invoices daily to various customers
Assisted with maintaining approvals for service invoices
Processed payment daily
Answer incoming/outgoing calls
Train new hires
Supervise 6-8 employees
Selected Achievements:
Negotiated payment terms with vendors to benefit companies cash flow
Improved the time process of matching by implementing a new process for the purchasing department to match shipping receipts to purchase orders as incoming inventory is added
Brenda Tillman
Accounting/Finance
Areas of Practice
Accounts Receivable
Accounts Payable
General Ledger
Month End Processes
Reconciliations
Payroll
Training
Industry Lines
Oil & Gas
Accounting
Customer Service
HVAC Industry
Distribution
Computer Applications
SAP
Highradius
MC2-Cforia
Marcola 75
Oracle
Cortex
Get Paid
Oildex
Ariba
DNBI
ERAM
ADP
Trend
RCM Software
AX/Centrix
QAD
MANMAN
ASI
Microsoft
Excel
10-Key:10,000 kspm
Type: 65wpm
Education/Qualifications
Forest Brook Graduate
Brenda Tillman
Accounting/ Finance Specialist
Areas of Practice
Accounts Receivable
Accounts Payable
General Ledger
Month End Processes
Reconciliations
Payroll
Training
Industry Lines
Oil & Gas
Accounting
Customer Service
HVAC Industry
Distribution
Computer Applications
SAP
Highradius
MC2-Cforia
Marcola 75
Oracle
Cortex
Get Paid
Oildex
Ariba
DNBI
ERAM
ADP
Trend
RCM Software
AX/Centrix
Microsoft
Excel
10-Key:10,000 kspm
Type: 65wpm
Education/Qualifications
Forest Brook Graduate
Brenda Tillman
Accounting/ Finance Specialist
Areas of Practice
Accounts Receivable
Accounts Payable
General Ledger
Month End Processes
Reconciliations
Payroll
Training
Industry Lines
Oil & Gas
Accounting
Customer Service
HVAC Industry
Distribution
Computer Applications
SAP
Highradius
MC2-Cforia
Marcola 75
Oracle
Cortex
Get Paid
Oildex
Ariba
DNBI
ERAM
ADP
Trend
RCM Software
AX/Centrix
Microsoft
Excel
10-Key:10,000 kspm
Type: 65wpm
Education/Qualifications
Forest Brook Graduate