Amber Campbell

Nashville, TN *****

adu3lv@r.postjobfree.com

+1-615-***-****

"Friendly customer service professional committed to providing high-quality service and developing customer relationships. Offering excellent interpersonal skills and knowledge of conflict resolution. Call center experience as well.

Authorized to work in the US for any employer

Work Experience

Warehouse Shipping Associate

Onion staffing- Majestic labeling - Nashville, TN

April 2022 to January 2023

Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area for pickup.

Amazon Delivery Driver

Amazon DSP - Madison, TN

January 2021 to March 2022

Delivered packages in a timely, accurate, and safe manner while following all applicable safety policies and procedures. Drove vehicle with appropriate cargo space to deliver Amazon customer orders on time. Maintained clean driving record and followed all traffic laws when operating an automobile for business purposes.

Office Assistant/Customer Service Representative

Bledsoe funeral home - Jackson, TN

January 2019 to December 2020

• Receive, place, and transfer telephone calls.

• Interact with customers ; record and deliver all messages in an accurate and timely manner

• Visual acuity to quickly navigate an abundance of on-screen account information with instructions necessary to gather and disseminate accurate messages to clients in an expeditious manner

• Proficient computer skills with the ability to learn new software and basic technical troubleshooting

• Ability to remain impartial when dealing with conflict or emotional callers

• 40-45 WPM

• Listen to customers' concerns, issues and questions.

• Resolve customers' concerns and answer customers' questions to your best ability.

• Making inbound and outbound calls

Education

College in Nursing

Jackson State Community College - Lexington, TN

January 2012 to December 2013

High school diploma

Lexington High School - Lexington, TN

January 2007 to May 2011

Skills

• Software Troubleshooting

• Network Support

• Microsoft Windows

• Shipping & Receiving

• Desktop Support

Certifications and Licenses

Driver's License