Victoria Sinclair

Cell 303-***-****

Education Colorado State University Bachelor of Science in Business Administration

Work Experience

4th Grade Math Tutor September 2020 to September 2022

Tutored 4th grade student in long division, multiplication tables, and fractions.

Cigna Corporation January 2019 to September 2019

Lead Underwriter and Analyst

Responsible for renewing Large Groups over 500 members utilizing rating, actuarial and underwriting models and tools.

Analyzed incumbent carrier experience, benefits and case characteristics for prospective groups.

Partnered with large group representatives in determining most effective approaches in retaining business as well as obtaining new business.

Partnered with large group representatives to present benefit and funding changes in order to meet client’s needs.

Kaiser Permanente of Colorado July 2018 to November 2018

Project Manager

Responsible for working with and supporting Sr. Project Managers. Working on multiple projects and providing input and support as needed.

Responsible for intake process for new projects. Analyzing the request and meeting with requestor to determine necessity of project, requirements of project, and stakeholders to be involved.

Partner with various departments on the end to end processes for the projects.

Kaiser Permanente of Colorado September 2014 to July 2018

Sr. Systems Administrator

Collaborated in the successful implementation of the Small Group On Exchange business from C4.

Developed and implemented processes for the automation of the product crosswalks.

Achieved substantial reduction in discrepancies in the EPIC system reducing membership abrasion.

Facilitated and performed QA of SBC data as well as successful uploading of data.

Kaiser Permanente of Colorado June 2004 to September 2014

Senior Underwriter

Responsible for renewing Large Group block of Business utilizing NPS System/tools.

Investigate, interpret and analyze incumbent carrier experience and case characteristics for prospective groups.

Developed relationships with brokers to achieve membership growth as well as profitability targets.

Provided specific pricing for plan design changes or options and funding modifications.

Lead NPS consultant, assisted in implementing new versions and user acceptance testing.

Provide leadership and direction to junior level staff.

Kaiser Permanente of Colorado April 2002 – June 2004

Membership Analyst

Responsible for monthly production of membership reports for Management and various departments.

Analyzed membership trends, made recommendations for strategies to target membership.

Ran Ad Hoc queries and reports as requested.

Kaiser Permanente of Colorado May 1995 to April 2002

Underwriter/Rates Analyst

Responsible for renewing Large Group accounts for the commercial team in collaboration with account managers and brokers.

Presented with account managers to brokers/brokerage houses strategic approaches for renewals.

Lead Underwriter on Federal Account. Collaborated with actuarial partners on the renewal annually.

Underwriting liaison for Federal Audits. Worked with federal auditors on the Colorado audit and the Kansas City audit, providing documentation, calculations, and backup for any and all underwriting decisions.

Systems and Software skills

Proficient in MS office, including Excel, Word, and Powerpoint. Proficient in EPIC.

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