MOHAMMAD ASRAFUL KARIM

HOUSEKEEPING

SR. ROOM ATTENDANT

CONTACT

+880**********

adu3kl@r.postjobfree.com

Monsi Bari, East Muradpur

(Ukil Para)Word No- 08,

Sitakunda- 4310,Chittagong,

Bangladesh.

Objectives

Resourceful Room Attendant offering six years of efficient housekeeping services . Well - versed in hospitality industry best practices . Detail - oriented with complete knowledge of cleaning equipment, solvents and chemicals . Hardworking Senior Room Attendant with energetic personality and strong cleaning skills . Properly handles heavy equipment, cleaning chemicals and supplies . Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards . Reliable individual with experience working at several notable hotels and resorts. Brings reliable and well - developed skills as a guest room attendant to large scale hospitality operations . Multilingual Housekeeper with good eye for detail and excellent communication skills . Experienced in proper cleaning techniques, sanitation methods . Punctual and focused on delivering great support to clientele . Educational

B.A. Bachelor of Honors

Sitakunda Degree Collage.

Sitakunda. Chittagong.

H.S.C. Higher Secondary Certificate.

Humanities Group. Passed In

1999 Form Omargoni M.E.S

Collage,Chittagong.Bangladesh

S.S.C. Secondary School Certificate.

Humanities Group. Passed In

1997 Form Captain Shamsul

Huda High School, Muradpur,

Sitakunda. Chittagong,

Bangladesh.

Accomplishment

Promoted to a senior room

attendant after a few

months of hire for

outstanding service and

charismatic personality

Trained new hires in the

house keeping department

on proper guest service

techniques and company

procedures resulting in

more knowledgable and

capable employees

EXPERIENCE

Senior Room Attendant ( 2005-2007 )

Hilton R.A.K UAE

Coached new housekeeping personnel by demonstrating approved cleaning procedures.

Managed linen cart by keeping neat and organized.

Inspected rooms for safety hazards and working conditions of equipment to report repair needs to the maintenance team.

Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.

Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.

Interacted pleasantly with clients and guests when performing daily duties.

Guest Room Attendant ( 2000-2004)

Madina Oberoi. KSA

Interacted pleasantly with clients and guests when performing daily duties .

Welcomed guests answers to questions and anticipated guests ' service needs .

Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard - to - reach areas,

Employed deep - cleaning techniques for areas in need of additional sanitation.

. Responded quickly to guest inquiries and delivered linens and personal care items upon request .

Organized supplies for use based on expected customer needsFollowed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents .

SKILLS

Written and Oral

Corporate Vision and

Values.

Work Planning and

Organization.

Multitasking and

Prioritizing

Verbal. Written and

Communication

Detail- Oriented

Montoring and Training

Storage area and Time

Management

Language Proficiency :

Sound Command and ratting

know English, Bangla, Hindi,

Ardu & Arabic .

Inspected rooms for safety hazards and working conditions of equipment to report repair needs to maintenance team .

Replenished room supplies by restocking bathroom necessities, fresh towels and clean linens

Hotel Boy

Hotel Horribel View Chittagong

Maintained organization, cleanliness and safety in work areas .

Stayed in communication with team leaders to complete assignments on schedule .

Worked efficiently and accurately to clean rooms according to hotel standards .

Prepared rooms for new guests by removing soiled linens and trash, deep cleaning all areas, making beds and sanitizing bathrooms .

Answered guest requests by bringing supplies and handling room needs .

Replaced drink station supplies and cleaned coffee pots . them in lost and found .

Returned vacant rooms to occupant - ready status by deep cleaning, changing linens, restocking inventory and removing trash .

Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests .

Swept and damp - mopped private stairways and hallways .

Supplied extra towels and toiletries when requested to optimize guest comfort

.

Checked inventory for required supplies and made lists for needed cleaning products.

Sanitized and cleaned sinks, mirrors, toilets and showers .

Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services .

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