PRIYA HARKARA

Sr.QA Analyst

E-mail: adu3ia@r.postjobfree.com

972-***-****

Professional Summary:

• Versatile experience in Performance Testing, Manual Testing and Database Testing using latest tools and technologies in Client / Server and Web application environment.

• Highly motivated, goal driven with emphasis on providing strong leadership and mentoring technical and non-technical teams. Ability to build relationship at levels across all business units and organizations.

• Experience in IT as a Quality Assurance Tester in Web-Based Applications and Client/Server Applications

• Solid experience with Manual Testing using Visual Studio2012 / 2010

• Proficient in implementing QA methodologies, creating Test plans, Test cases, Test scenarios and Test deliverables from Business, Technical and Functional Requirements

• Having experience on test methodology on Scrum and Agile

• Used test management tools such as Microsoft Test Manager (2012 & 2010), Test Director (6.5/7.0/7.2/8.0) and Quality Center (9.2) to develop test cases, test scripts, executing the scripts and tracking the defects, logging the defects and reporting the defect (bug)

• Through knowledge of Black box Testing, Unit Testing, Integration Testing, Functional Testing, Regression Testing, Performance Testing and User Acceptance Testing

• Proficient in Regression Testing using Microsoft Test Manager 2012 & 2010.

• Detail understanding of the Software Development Life Cycle (SDLC)

• Experience in documentation of Test Script / Test Cases / Test Plan in MS Excel, Word and TFS

• Strong interpersonal communication skills, self-starter and a fast learner of new technologies

• Dynamic, deadline oriented and focused on delivering high quality work both as an individual contributor and a team member.

Technical skills:

• Testing Tools Visual Studio 2012 & 2010, Microsoft Test Manager 2012 & 2010, Quality Center 9.2, Quick Test Pro 10.0, Win Runner 6.0/7.0/7.5,Test Director 7.0

• OS Windows 7, Windows XP, Windows 2003 and UNIX

• Languages .Net, Visual C++, C

• Protocols TCP/IP, HTTP, FTP, SMTP

• Application Microsoft Office suite (Excel, Word) Professional Experience:

KOHLS, Mansfield, TX August 2021 – Current

Amazon Customer Service Representative

• Assisted in gathering unwanted items from customers after returns have been processed

• Allocated items to their respective locations in warehouse

• Package items that did not come with their original packaging

• Proficient in the use of the ZEBRA POS system

• Assisted customers with locating the proper applications to process Amazon returns

• Experience with hectic, fast-paced work environments

• Worked with efficiency; return process for customers was expedited EPSILON, Irving, TX February 2013 – March 2019

Project: Loyalty Program (Admin tool, CRM tool, MemberNet, Sonar engine, compare BRD with User Guide) for Grand Central, API calls (Application Program Interface), VISA, Sports Authority, BCBS, Shell, Kroger, JCPenney, Amazon/Fallriver, Dunkin Donuts Quality Analyst II – Database – Integration Team

• Performed Exploratory testing, Integration testing, Regression testing, Unit testing, User Acceptance testing, Security testing, Coded UI testing, Web Performance testing

• Performed Deployment process on client environment.

• Reviewed System Requirements and Specifications using Business Requirement Document (BRD) for multiple releases of each application. Working closely with business, developer and Client/Product Owner.

• Designed Test Script, Test cases and Test Plan using Microsoft Visual Studio 2012 & 2010.

• Developed Positive and Negative test cases and executed Manual test cases.

• Perform Web Service Calls (WSC) testing, API Calls (Application Program Interface), BULK Batch file testing, Daily Batch file testing.

• Using Oracle SQL Queries to retrieve Data from the Databases to perform required backend testing.

Environment:

Scrum, Agile Environment, Visual Studio 2012, Visual Studio 2010, C#, SQL Server 2005, Java Script, MS Excel, MS Word, Windows 7

Wells Fargo/HD Vest, Irving, TX.

March 2012 – Jan 2013

QA Analyst

HD Vest is a financial institution whose main purpose is to support Tax Consultants that also are in the business of offering Financial Planning/Investment advice to their customers. The Trade Management Tool (TMT) is used by the advisors to track Account Information for their clients. Key components of TMT are the Accounts tab, Models tab, Orders tab, Portfolios tab, and Advisory Set Up and Maintenance. Advisors can use TMT to group accounts with a similar investment plan (e.g., Portfolios), or track accounts individually. Models are created and assigned to Accounts and Portfolios in order to provide guidance to the advisor on Buys and Sells that will increase the value of the account or portfolio. Advisor Setup & Maintenance is used to update an account to a more lucrative Advisory Account type.

TMT is accessed through the web portal HDVLink

Responsibilities

• Involved in Designing and Development of Test Plan, Test Scenarios and Test Cases based on the Functional Specification Documents.

• Performing Black Box testing, regression testing, Functional testing, System testing, UAT testing, Unit testing and integration testing for Front end applications in Java

• Develop and execute Test Cases based on stories (e.g., Business requirements) generated by Business Analysts

• Enhancing the existing Classic ASP portal which is having the modules like Accounts, Portfolio, Model and rebalancing

• Worked on Integrating Client Profile Questionnaire (CPQ) module with TMT.

• Daily scrum for updating the testing status using agile testing methodology.

• Defect were logged using Clear Quest

• Logging, tracking, and verifying resolution of software and specification defects, and documenting all phases of the testing process.

• Provides guidance to less experienced staff and manages projects as assigned.

• Analyzed Software Requirement Documents and Business Requirement Documents to get a better understanding of the system on both technical and business perspectives. Penson Financial Services, Inc. Dallas, TX Feb 2011 – Feb 2012 QA Analyst

Penson Worldwide a leading provider of execution, clearing, settlement, custody and technology products and services to the global financial services industry buys Broad ridge Clearing Contracts. Penson was using Phase3 SunGard product. The Project involved data mapping from SunGard Phase3 to Broad Ridge and performing regression testing. Cash Management is a Project which provides clients to do the Cash transfers like

(ACH,Check,Wire,Cash).Penson Provides cash management functionality to correspondents through online Penson as integration with the Broad Ridge systems,transactional activities for cash management will need to be developed using the Broad Ridge API's. API's will allow Penson to perform and Inquiry Functions for Account Wire Profile System is via extensible markup language XML Messages using web sphereMQ messaging Software

• Involved in Designing and Development of Test Plan, Test Scenarios and Test Cases based on the Functional Specification Documents.

• Writing Test Cases for the new functionality changes.

• Testing the new functionality changes and Reporting Defects.

• Back end testing was done to verify and validate the data.

• Daily scrum for updating the testing status using agile testing methodology.

• Involved in smoke test after new build deployment.

• Write SQL queries to fetch the Test Data and to compare expected results with those actually obtained.

• Defects were logged into TFS(Team Foundation Server)

• Worked closely with Developers in order to get the ETA on the Opened tickets.

• Worked Closely with the CM's (Configuration Management) To Deploy the New Code to QA.

New York State Banking Department, New York, NY Mar 2004– Jan 2011 QA Analyst

New York State Deferred Compensation Plan division, 401(k) plans, Social Security, Pension Plan, Short term and Long term disability. Mortgage, Foreclosures, development, maintenance and enhancements with content including: Weekly bulletins, Press Releases, Credit Card Surveys, Interest Rate Information, Community Reinvestment Act Reports and Regulatory Actions

• Involved in developing Testplan and Test scripts using the business documents in QC.

• Performed functional testing, web testing, black box testing, Regression testingmanually and constructed positive and negative test scenarios as per requirements.

• Tested extensive backend testing using SQL Queries to retrieve the data from the database and checked data integrity.

• Used the Quality Center as a repository for all of the testing efforts to record and keep track of the defects. Closely interacted with the developers in fixing the bugs.

• Reviewed test plans and test scripts with Business analysts, Developers and Project managers. Participated and updated overall testing status on regular status tracking meetings with Project managers and release managers

• Executed test scenarios validating positive and negative scenarios at the front-end application behavior as well as back-end validation. Engaged with developers to demonstrate the defects and assisted them in troubleshooting and root cause analysis

• Design, development and maintenance of New York State Banking department website content of weekly bulletins, press releases etc.

• Created small MS-Access databases for NY Legal division and Criminal Investigation Bureau

Environment: Quality Center, Oracle, SQL Queries.

New York State Department of Taxation and Finance, Albany, Dec. 1997 to Feb. 2004 Software Developer

TID 2000 conversion project responsibilities included:

• Review of functional design requirement specifications

• Development of design documents and functional flow using flowcharts and decision tables

• Conversion of RDBMS programs into DB2 program using COBOL

• Analysis, design, coding, documentation and testing of COBOL programs using DB2 v4.0

Environment:COBOL, SQL, DB2

Education

Bachelor of Science (BS) in Mathematics, Computer Science State University of New York (SUNY), Albany, NY

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