Manager Human Resources; Project Development
Resume:
DEBBIE L. BLANDFORD, SPHR
**** ***** ***** ****, ********, IL 62236
Cell: 618-***-****
Home: 618-***-****
*******@***.***
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PROFESSIONAL EXPERIENCE
Washington University in St. Louis St. Louis, MO
Sr. Manager for Employment & Employee Relations 2002 – present
Manager, Employment & Talent Services
Recruitment Specialist
Senior Manager for employment and employee relations departments within the Office of Human Resources for the Danforth Campus of Washington University. Lead staff and support 3000+ employees in large, complex, decentralized organization. Responsible for talent acquisition and employee relations strategy and planning, HR business partner, customer engagement, support and satisfaction; organizational learning and development and policy administration.
Leadership
• Provide leadership and support for the development and strategy for talent acquisition, employee relations, and staff development; identify and establish goals and set priorities; coach and lead staff of up to six HR business partners/consultants, recruiters, and specialists.
• Key leader and contributor to organizational development programs, HRIS, compliance and HR operational projects, including system implementations, and process improvement.
• Lead and oversee various events including staff recognition day and staff development day.
Management
• Employ planning, organization and problem solving to lead staff and project teams.
• Resolve operational and compliance issues; delegate and assign work.
• Interview, hire and train professional and administrative staff.
• Collaborate with other functional areas to address daily issues and to move initiatives forward; consult on identified opportunities and devise strategies to improve employee effectiveness.
• Project manager for small to large projects.
• Collect and analyze data, interpret needs, and develop action and transition plans.
• Lead and oversee implementation of applicant tracking systems.
• Management of affirmative action and compliance programs.
Human Resources Business Partner
• Provide proactive support and counsel to leadership, management and staff; consult on staff and organizational development, talent acquisition, employee relations and compliance.
• Effectively build and utilize relationships with organization leaders and management.
• Monitor workforce through the compilation and analysis of various HR data including recruiting metrics, development opportunities, on-boarding and exit information; identify trends and develop/provide intervention.
• Facilitate resolution of management issues, including staffing, career development, employee relations and compensation.
• Prepare and facilitate new employee orientation and effective on-boarding.
Employee Relations
• Interpret and disseminate HR policies and procedures to leaders, management and staff.
• Investigate and participate in the resolution of employee issues and recommend appropriate actions. Facilitate discussions and resolution with leadership, staff, outside agencies and legal counsel.
Talent Acquisition
• Consult with hiring managers on qualifications and expectations for open positions. Review and analyze work environment and management style to enhance selection success.
• Identify effective sourcing techniques and employ strategies. Employ the use of search firms for hard to fill positions; negotiate contracts and ensure compliance with organizational EEO goals.
• Assess applicants and conduct interviews; assist management in identifying potential fit for interpersonal and technical skills, and behaviors.
• Facilitate competency identification and design behavioral based interview questions to increase the quality of selection decisions.
• Identify retention issues for departments and develop strategies to address issues with leaders.
• Utilize behavioral assessments to determine fit for positions; interpret and prepare results.
• Utilize various databases and applicant tracking systems to house resumes, track applicants, create job requisitions, and post position openings on internal and external websites.
Organizational Development & Learning
• Lead, design, develop, and facilitate management and employee development programs on topics including employee evaluation process, change management, supervisory skills, HR best practices, recruitment and retention, legal and effective interviewing, policy and compliance, and coaching.
• Identify needs within departments and implement development and training plans accordingly.
• Identify, prepare, update, and maintain training materials.
• Skilled and effective presenter/facilitator.
Human Resources Administration
• Monitor content, update and distribute employee handbook and organizational policies.
• Stay abreast of employment law, interpret and disseminate to HR team and the organization.
• Gather workforce and recruiting data and prepare Affirmative Action Plan; counsel leadership on goals and improvement efforts.
• Ensure governmental contractor compliance with legal/regulatory requirements through the preparation of regulatory reports and staff training.
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EMPLOYMENT HISTORY
Ernst & Young LLP/Cap Gemini E&Y
Human Resources Recruiter May 1999 – March 2002
Campus Recruiter Dec. 1998 – May 1999
The DeVry Institutes/DeVry University
Educational Representative Nov 1997 – Nov 1998
Staffing Solutions, Inc.
Recruitment Manager July 1994 – Nov 1997
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EDUCATION & TRAINING
• Webster University - B.A. Business Administration with emphasis in HR management and psychology.
• Currently hold SPHR (expiration 6/2014).
• Certified professional user and interpreter of Activity Vector Analysis (AVA) behavioral assessment.
COMPUTER LITERACY
• Microsoft Office: Word, Excel, PowerPoint.
• HRIS and applicant tracking: PeopleSoft, PeopleAdmin, and various proprietary HRIS and recruiting systems.
• Email: Outlook and Lotus Notes.
• Internet savvy including social media.
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