S

Janette

Sparks

407-***-****

cannoncarrier@gmail.c

om

Deltona, Florida 32725

SUMMARY

Observant Correctional Officer Corporal with strong protective to maintain order in any situation. Excellent interpersonal and organizational talents. Adept at key control and booking procedures. Well-versed in inmate rights and state and federal laws. Logical Correctional Officer Corporal with a successful background in corrections and law enforcement. Exceptional verbal and written communication abilities. Trained in handling intense situations with professionalism and ease. Experienced in booking procedures, restraint techniques and drug testing. Motivated professional offering Associates and soon to have a Bachelors degree in Criminal Justice. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. SKILLS

Inmate Transport

Records Maintenance

Security Procedures

Crowd Control

EXPERIENCE

Correctional Corporal

Orlando, FL

Orange County Corrections/ Dec 2002 to Current

Supervised visitation and checked visitors for proper identification and contraband. Oversaw assigned court trips for jailers, maintaining security of staff and public. Monitored disciplinary and medical lockups every [Number] minutes. Assigned daily tasks and responsibilities to employees and filled out daily work logs. Notified medical staff of inmates requiring medical attention and submitted proper incident reports.

Coordinated shakedowns to locate and remove unauthorized items. Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.

Attended court hearings and provided testimony.

Maintained order in building and on grounds of prison. Supervised and made cell assignments.

Directed administrative activities for recordkeeping, interactions with public, cash management, protocols and procedures.

Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance. Created and updated legal documents and prisoner files with charges, criminal history and medical history.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Prioritized and organized tasks to efficiently accomplish service goals. Juggled multiple projects and tasks to ensure high quality and timely delivery. Demonstrated self-reliance by meeting and exceeding workflow needs. Demonstrated leadership by making improvements to work processes and helping to train others.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Certified Nursing Assistant

Lake Mary, FL

Lake Mary Health and Rehabilitation/ Apr 2001 to Dec 2002 Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Exhibited compassionate care and communication regarding issues surrounding death and dying.

Managed and maintained patient rooms, shared-living areas and nursing stations. Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status. Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Used mobility devices to transport patients.

Documented activities and recorded information in EMR system. Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Observed and reported unusual symptoms and changes to charge nurse. Assisted residents with bathing and dressing to promote personal hygiene. Answered signal lights, bells or intercom systems to determine resident needs. Supported non-ambulatory residents in range of motion exercises. Assisted residents in preparing for activities and social programs. Helped residents walk with or without self-help devices. Distributed drinking water and nourishment to residents. Sales Associate

Sanford, FL

Sears Roebuck/ Nov 2000 to Mar 2001

Collected payments and provided accurate change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Helped customers find specific products, answered questions and offered product advice.

Trained new team members in cash register operation, stock procedures and customer services.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Sold various products by explaining unique features and educating customers on proper application or usage.

Built and maintained relationships with peers and upper management to drive team success.

Reviewed files, recordings and other documents to obtain information to respond to requests.

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Answered product questions with up-to-date knowledge of sales and promotions. Developed trusting relationships with customers by making personal connections. Answered incoming telephone calls to provide store, products and services information.

Assessed customer needs to provide assistance and information on product features. Engaged customers in friendly, professional dialogue to determine needs. Used technology resources to assist customers in locating and selecting items. Assisted teammates with sales-processing tasks to meet daily sales goals. Met merchandise processing standards and maintained organized and accessible work area.

Increased purchase amounts by cross-selling with similar products. Received and displayed product shipments on store retail shelves upon delivery. Adhered to company initiatives and achieved established goals. Worked with fellow sales team members to achieve group targets. Tracked company inventories, moved excess stock and arranged products to improve sales.

Mental Health Technician

Jacksonville, IL

Jacksonville Development/ Apr 1998 to Jul 2000

Identified and addressed individual mental health challenges to support patients. Provided excellent service to patients through personable communication. Documented patient interactions in compliance with HIPAA requirements. Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge. Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu. Verified patient health history and contact information for chart accuracy. Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.

Bathed, fed and dressed patients based on individual abilities. Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.

Engaged clients in therapeutic groups to promote coping skills, education and life skills. Led prescribed individual or group therapy sessions as part of specific therapeutic procedures.

Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.

Participated in treatment planning by helping to identify patients' problems, needs and strengths.

Collaborated with client and clinician to develop and support goals and clinical treatment plan.

Monitored prescribed psychotropic medications to assess medication effectiveness and side effects.

Interviewed new patients to complete admission forms and assess mental health status.

Tracked client movement on and off unit by documenting times and destinations. Handled vital sign monitoring, medication administration and patient behavior assessments.

Communicated with clients and families effectively building lasting relationships. EDUCATION AND TRAINING

Bachelor of Science: Criminal Justice

Central State University Expected in Dec 2022

Wilberforce, OH

Phi Theta Kappa Member

Dean's List Honoree Spring 2022

Associate of Applied Science: Criminal Justice

Eastern Gateway Community College Dec 2020

Steubenville, OH

Cum laude graduate

Phi Theta Kappa Member

Licensed Practical Nursing: Nursing Practice

Jacksonville School of Practical Nursing Apr 1990

Jacksonville, IL

Some College (No Degree): Criminal Justice

Illinois State University

Normal, IL

ACCOMPLISHMENTS

Received an accommodation from the Orange County Sheriffs Department for my handling of a Hostage situation.

Completed extensive crisis prevention and intervention training programs. I am a member of the Crisis intervention team.

Completed many salary incentive courses at Valencia Community College to increase my skill set.

I have attended Jacksonville School of Practical Nursing, Jacksonville Developmental Center Mental Health training, and Now Hope Certified Nursing assistance training classes. All to further my skill set.

CERTIFICATIONS

Certified Correctional Officer Valencia Community College- 2001 Certified Nursing Assistant, New Hope CNA training center - 1987 Licensed Practical Nurse, Jacksonville School of Practical Nursing,- 1990

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