Long Beach, CA 908**-***-*** **** adtwhk@r.postjobfree.com

EDWARD FOWLES

Looking forward to applying customer service and bartending skills to provide an excellent customer experience that builds long term relationships. PROFESSIONAL

SUMMARY

SKILLS Dedicated to creating the

ultimate satisfaction for all

guests. Please review

testimonials

https://pro.experience.co

m/reviews/ed-fowles

●

Able to perform multiple

tasks at one time, able to

follow verbal and written

instructions, and be able

to communicate both

verbally and in writing.

●

Able to use tact and

understanding when

dealing with variety of

customer service

problems,

●

Broad range computer

programs, i.e POS

systems, Excell, Word,

Power Point,

●

Broad range computer

programs, i.e POS

systems, Excell, Word,

Power Point, Encompass

●

MORTGAGE LOAN OFFICER/MANAGER 03/2019 to Current

Essex Mortgage, 2100 W. Orangewood Ave, Ste 180

MORTGAGE LOAN OFFICER 09/2013 to 01/2019

PrimeLending, Long Beach, CA

OWNER 01/2004 to 05/2013

MTG Counsel, Santa Ana, CA

WORK HISTORY

● Worked with underwriters to fix application problems and resolve issues.

● Reviewed loan files and updated to match current standards.

● Explained different types of loans pertaining to client situations.

● Fielded customer complaints and provided solutions.

● Developed successful program, "Taste of Real Estate"

● Extensive knowledge with DPA programs

● Negotiated contracts with malls for implementing of mortgage kiosk

● Managed day-to-day business operations.

● Consulted with customers to assess needs and propose optimal solutions.

● Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

● Built relationships with major business affiliates, exceeding yearly revenue goals

● Maximized potential through SEO, PPC, and keyword targeting

● Established business relationship with Washington Mutual for Orange County, Monaco BARTENDER 04/2010 to 09/2011

Shoreline Yacht Club, Long Beach, CA

BARTENDER 02/1998 to 03/1999

Taco Surf, Sunset Beach, CA

OWNER/ CLOTHING DESIGNER 04/1990 to 04/1998

Cast And Crew Clothing, Los Angeles, CA

SET COORDINATOR 03/1989 to 12/1995

Baywatch, Los Angeles, CA

BARBACK/BARTENDER 04/1982 to 02/1984

Egads, Newport Beach, CA

Developers

● Kept bar presentable and well-stocked to meet customer needs. Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

●

● Followed alcohol awareness procedures for preventing excessive guest intoxication.

● Kept bar presentable and well-stocked to meet customer needs. Performed opening and closing duties, setting up for incoming shift, preparing cash drawers and taking inventory.

●

● Followed alcohol awareness procedures for preventing excessive guest intoxication.

● Sketched artistic and fresh designs for consideration. Worked with technical design and product management to provide accurate and complete design packages.

●

● Gathered information from vendors regarding market trends and competitor activity.

● Opened 7 showrooms, hired 14 sales reps throughout U.S.,

● Attended Clothing shows, minimum of 5 per year

● Company grew from one person in 1990 to 50+ by 1995 Grew Clientele to stores such as; Nordstrom's, Malibu Life Styles, Paragon Sports, Theodores on Rodeo

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Produced detailed rough drafts and scale work-ups showcasing set, scenery and property demands.

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● Devised strategic approaches for highlighting important focal points in each design. Collected details about unique features and constraints of each space, as well as potential themes and budget limitations to complete optimal designs.

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● Worked with technical teams to effectively incorporate lighting, sound and other features.

● Decreased budget by more than 30%, improving overall screen quality

● Replaced empty kegs and soda syrups.

Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

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Orange Coast College, Costa Mesa, CA

No Degree, Bio-Chem

EDUCATION

Herbert Hoover High School, Glendale, CA

High School Diploma, 06/1976

ADDITIONAL

BARTENDING

INFORMATION

November 2022 completed hands-on bartend refresher course, ABC Bartending Lakewood, CA

●

● Completed basic Wine classes

● Currently working on Sommelier Certification Level 1

● Alcohol Beverage Control Server I.D. 313201582

● Client Testimonials: https://pro.experience.com/reviews/ed-fowles

Contact this candidate